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Everything posted by Leonardo
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Black Friday's deals
Leonardo replied to Leonardo's topic in ESET Internet Security & ESET Smart Security Premium
Thanks @TomFace -
Black Friday's deals
Leonardo replied to Leonardo's topic in ESET Internet Security & ESET Smart Security Premium
Hello @TomFace Thanks for your answer. Are you absolutely sure because my last bill indicates that the license expires 1 year after the purchase (purchased 13 November 2017, expiration 13 November 2018). -
Black Friday's deals
Leonardo posted a topic in ESET Internet Security & ESET Smart Security Premium
Hello, I saw with gluttony the Black Friday's ESET deals and I'm wondering If I can purchase a new license and wait for the expiration of the one I'm currently using to activate it . Can you help me ? -
System Cleaner
Leonardo replied to Leonardo's topic in ESET Internet Security & ESET Smart Security Premium
Hopefully this feature will be improved on the future ESET releases -
System Cleaner
Leonardo replied to Leonardo's topic in ESET Internet Security & ESET Smart Security Premium
Thanks @SCR You are right, it would probbaly be better to do nothing ! But this "System Cleaner" is not very useful Thanks @peteyt Where can I find your previous post about this feature ? I would add some comments -
System Cleaner
Leonardo replied to Leonardo's topic in ESET Internet Security & ESET Smart Security Premium
Thanks @peteyt Is there a way to know these changes ? If I click on "reset", what are the risks ? -
Hello, ESET Internet Security user, on WIndows 10 Pro. Just looking at "System Cleaner", and I cannot find detailed informations about the changes that I can reset on my PC with this tool. Can you help me ? Thanks.
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Virus signature database updates
Leonardo replied to Leonardo's topic in ESET Products for Mobile Devices
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Hello, Virus signature database updates does not work on my Samsung S8+, with ESET Mobile Security Premium v 3.7.51.0-0 I cannot set the time interval for automatic threat database downloads. That's what I find on the User Manual: And that's what I see on my device: Can you help me ? Thanks.
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Files submission fails
Leonardo replied to Leonardo's topic in ESET Internet Security & ESET Smart Security Premium
The detection for CCleaner standard installer is correct since you have enabled that user optional detection category. It is detected cause Google Chrome IIRC is bundled with it. If you don't want Potentially Unwanted/Unsafe Applications to be detected then you can always disable them. In any case, it is not a false positive. I can't say why HMPA is detected as such though. I last month went with the standard CCleaner installer cause I had issues with previous version and didn't want to wait until the slim build was released. I just clicked on "no action" a few times on the PUA warning notifications to let it through and unticked the Chrome offer during install. I want pua/pups to be detected so clicking on "no action" in cases like this or when no "clean" installer is provided by the developer at all - is a no issue for me. Hi SweX Thanks+++ Now I have understood the CCleaner installer detection. But still the problem with HitmanPro.Alert and the impossibility of submitting the file to ESET. -
Files submission fails
Leonardo replied to Leonardo's topic in ESET Internet Security & ESET Smart Security Premium
Hi johnwooden, of course you can understand that I have a good Internet connection because I can post on this forum -
Files submission fails
Leonardo replied to Leonardo's topic in ESET Internet Security & ESET Smart Security Premium
Thanks TomFace. Actually I stop using HitmanPro.Alert because of to much false positive with latest build but I don't want to delete the installer. -
Files submission fails
Leonardo replied to Leonardo's topic in ESET Internet Security & ESET Smart Security Premium
Thanks Marcos for the link. I will try ASAP. ccsetup.exe is CCleaner installer and hmpalert.exe is HitmanPro.Alert installer, so I think that they are not real threats... These detections occured when I enabled the detection of "potentialy dangerous applications". Regards.