puff-m-d
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Posts posted by puff-m-d
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Hello @Marcos,
Thank you for your reply and I look forward to an update as to the status of this issue 👍 !
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Hello,
I can verify and confirm this issue as it also occurs on my system when trying to use "Banking & Payment Protection" with the most recent stable version of Microsoft Edge Chromium (86.0.622.38 released yesterday Oct. 8). Edge crashes and closes every time it is launched and the only way to use Edge is without B&PP enabled.
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Hello @cutting_edgetech,
While you are on the "Network connections" tab in the ESET GUI, right click in the "Network connections" pane and uncheck "Show only TCP connections". UDP connections should now show along with the TCP connections.
I hope this helps...
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Hello @100,
I was thinking that this discussion has gone a bit off topic. You may have a better chance of receiving a definitive answer to your question if you start your own thread and topic... Perhaps with a title like "How can I determine if all of my modules are up to date?" or "How can I determine the most recent module versions available?". Just a thought...
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Hello @100,
Only "Signaturdatenbank: 15765P (20170718)" will have the "P" at the end of the module version number. None of the others will. This was changed a while back but I do not remember the date. There is no easy way that I know of to tell exactly which module is a pre-release version or a regular version.
You can always switch to the pre-release updates to see what module version you will have and then if you are uncomfortable staying on pre-release updates, you can switch back to regular updates. It could also be possible that maybe a staff member could comment on the current version numbers for regular updates but I have not seen ESET provide a public list of current module versions. If memory serves me, the versions can vary by OS version and bitness but I may be wrong. Normally, if your VSD is up to date, it is safe to assume that your modules are also up to date as they both use the same mechanism to update and update at the same time.
As far as "difference of 2 versions and more than 2 month", sometimes modules receive several pre-release updates over a period of a few weeks to a few months before they are released to the regular update channel thus accounting for the version numbers and time period.
I hope this helps
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Hello @cindyatgreenacres and welcome to the ESET Security Forum!
The first thing I would check is your "Webcam Protection Rules". If you do not know how to do this follow these steps:
- Right-click the ESET tray icon and click "Advanced setup".
- In the left-hand panel, click "DEVICE CONTROL".
- In the main panel, click "WEBCAM PROTECTION".
- To the right of "Rules", click "Edit".
- A new window appears which will list all webcam rules that you have created, if any.
- See if the application that is being blocked from accessing your webcam is listed.
- If it is not, click "Cancel" to exit the "Rules" window.
- Click "Cancel" again to exit "Advanced setup".
- If it is, click on that rule and the click "Remove" (bottom left).
- Click "OK" to exit the "Rules" window.
- Click "OK" again the exit "Advanced setup".
I hope this helps
... Report back as to what you find...
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Hello SCR and itman,
Thanks for both of your replies.
I appreciate your question, itman's reply and your follow up discussion. Both you and I learned something new. That's always a good thing.
Thanks for your feedback and I agree with you, learning something new is always a good thing.
I do think that I have already learnt at least one new thing. I always knew that you could use these types of wildcards to exclude file and folders in the anti-virus scanner, but it seems that you can use the same wildcards for the HIPS module also. I assume that you can use the wildcards with both the source and target within the HIPS rules.
As far as the HIPS goes, the only wildcard symbol official supported by Eset at the present time is "*". It also is only allowed at the end of the path name e.g. C:\Windows\Temp\*. It means "this folder's files and all subordinate folders and files."
I and others have been bugging Eset for some time to modify the HIPS for allow the same wildcards and use thereof that all allowed for the AV scanner.
I agree totally with you, if for no other reason than consistency. Whatever wildcards are allowed, they should be the same for all of the ESET modules. Having different sets of wildcards just complicates things and adds to confusion. Keep it simple as I always say, same list of wildcards should be available in all the ESET modules.
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Hello SCR,
I have never had the need to exclude files or folders in ESET either. I had been using HitmanPro.Alert but decided to beta test the Malwarebytes 3.0 since I have three lifetime licenses. As far as the exclusions that I have made for Malwarebytes in my testing, I have not noticed any performance improvements either (RAM, CPU, speed, or otherwise). It is just with my testing that I had the questions about exclusions for folders and sub-folders, so I decided to ask for for my own learning and knowledge of ESET products.
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Hello SCR and itman,
Thank you both for your replies.I excluded the specific files rather then the entire folder. I think it's safer that way. Prior to the latest beta release I didn't find it necessary to exclude any files. Hopefully they will get this resolved.
I usually do not exclude anything either but I have been experimenting thus these questions came to mind. I have been alpha and beta testing the new Malwarebytes 3.0 and there have been some performance issues. In my experience, Malwarebytes and ESET have never worked well together performance wise on my machine. In testing, I wanted to exclude both programs entirely from each other to theoretically eliminate performance issues between the two to a minimum and possibly better evaluate Malwarebytes 3.0 on its own performance level. I do not know yet if I will keep Malwarebytes 3.0 in real-time or only use it as a second opinion scanner yet as it all depends on its final performance when it goes stable and how it will coexist with ESET. ESET is the one security software that is always present on my machine and anything else that I may add cannot interfere with ESET or affect my machines performance adversely.
In regards to the AV scanner and the HIPS pertaining to file exclusions, the "*" symbol means all files within this folder and any subordinate folders.
Below is info from Eset ver. 10 Help in regards to the above. Note that I have used "*.*" in HIPS rules. However, the HIPS presently interprets it as the same as "*" i.e. all files within this folder and any subordinate folders :
Examples
•If you wish to exclude all files in a folder, type the path to the folder and use the mask “*.*”.
•To exclude an entire drive including all files and subfolders, use the mask "D:\*".
•If you want to exclude doc files only, use the mask “*.doc“.
•If the name of an executable file has a certain number of characters (and characters vary) and you only know the first one for sure (say “D”), use the following format: “D????.exe”. Question marks replace the missing (unknown) characters.I did see the information that you mention in the help file but I found it a bit vague. The information is specific as far as excluding all files within a folder and everything on an entire drive, but not specific in the case of excluding everything including all files and all sub-folders within a specific folder. Therefore I make an assumption as in my original post as follows based on the help file information:
- If I enter the following as an exclusion: C:\Program Files\Malwarebytes\Anti-Malware\*.* - then only the files in that folder will be excluded from scanning, not any of the sub-folders.
- If I enter the following as an exclusion: C:\Program Files\Malwarebytes\Anti-Malware\* - this excludes the folder and all of the sub-folders within from scanning.
I am just looking for a quick and easy method to exclude everything from a particular program (in this example it is Malwarebytes) for testing as I evaluate performance. The least number of exclusions that I have make, the better, as it is a lot quicker to just exclude one folder than several or many. Malwarebytes has quite a few folders/sub-folders/files and just using one exclusion rule would be so much easier.
I do think that I have already learnt at least one new thing. I always knew that you could use these types of wildcards to exclude file and folders in the anti-virus scanner, but it seems that you can use the same wildcards for the HIPS module also. I assume that you can use the wildcards with both the source and target within the HIPS rules.
Thank you both for your feedback so far and any additional feedback from anyone will also be greatly appreciated...
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Hello,
I have two questions regarding folder exclusions that I really have not been able to find a definitive answer for:
- I am almost certain of the following so I am only asking for verification. If I enter the following as an exclusion: C:\Program Files\Malwarebytes\Anti-Malware\*.* - then only the files in that folder will be excluded from scanning, not any of the sub-folders.
- This is the one that I am not sure about and need to know if it works or not. If I enter the following as an exclusion: C:\Program Files\Malwarebytes\Anti-Malware\* - does this exclude the folder and all of the sub-folders within from scanning?
Any definitive answers concerning these two issues would be greatly appreciated.
Thanks in advance for your help...
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Hello throwaway9,
IMHO, the default settings provide both ample security and protection with good performance. The changes in settings that I have made from the defaults are mainly just to satisfy my preferences and do not really increase security.
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Hello throwaway9,
I am glad to hear that your upgrade went smoothly.
At present, it does not look like ESET has any plans on discontinuing ESS anytime in the foreseeable future. I base this on the fact that ESET is still offering renewals for ESS.
As to the blue highlights (blue dots with numbers inside), they just show what settings that have been changed from the defaults. For example from your screenshot, the blue highlight/dot with a "1" inside besides the "HIPS" selection means one setting in that category has been changed from the default setting. If it had been a "2" or "3", for example, that would have meant that either two or three settings in that category had been changed from the default settings.
You can tell exactly which settings have been changed from default, as well as how many and which settings, by the blue highlight/bar to the left of the setting as shown in the following screenshot:
I hope this helps...
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Hello throwaway9,
It is talking about the possibility that you may need to reinstall your network drivers from the computer manufacturer. This is only a very remote possibility that you may have to do this as I have never seen it happen. This is only mentioned just in case you lose network connectivity but I personally have never seen it happen. More that likely, you will not have any issues. The backup of those settings are just in case. As long as after you finish, you can still connect to the internet, you have nothing to worry about. Version 10 does not use those particular drivers anymore so it is not a problem from version 10 on. To be safe, you can backup those settings and be familiar with what to do if you have a problem. More than likely, all will be fine and you will not have to worry about that. It is only mentioned as a precaution as a small number of users did have issues.
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Hello Quant,
You have a license for ESS - which means that you can install ESS, EIS, or NOD32 AV. ESS and EIS are the same except ESS has anti-theft which EIS does not have. If you use the anti-theft module, then install ESS. If you do not use the anti-theft module, then I would install EIS. It is up to you.
I hope this helps
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Hello amir,
- This is turned off by default in version 10. You need to change the setting as in the screenshot below.
- No problem here. On my system, the initial scan was a bit slow but after that the scans are faster than version 9.
I hope this helps
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Hello throwaway9,
Will I have to uninstall ESS 9 to install Internet Security since it is a different version or just install over top of it,
I am not sure but I think the installer will automatically uninstall ESS 9 but I am not positive. If it were me (since you are both changing from ESS to EIS and doing a major version upgrade from 9 to 10), I would uninstall ESS 9 first (How do I uninstall ESET Smart Security or ESET NOD32 Antivirus in Windows 10? or Uninstall my ESET home product in Windows 8). To ensure a clean install of EIS 10, I would then follow the instructions here: Manually uninstall my Windows ESET product to remove any leftovers.
and would I have to enter my license key again?
Yes, you would...
I wouldn't want to inadvertently take up the third spot on my license.
Do not worry about using another spot/seat of your license. ESET's activation system will know that you have only changed the product and upgraded on the same machine, so it will not use another spot/seat of your license.
I'm sorry for all of the questions, ESET is still new to me and I haven't quite figured it all out.
No problem at all
!I hope this helps
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Hello throwaway9,
Thanks for the link to that kb article
!So if I can replace Smart Security with Internet Security for free?
Yes, if you license is for Smart Security, you can use it for Smart Security, Internet Security, or the Anti-Virus
.Hope this helps
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Hllo xxJackxx,
Good points... I agree with your comments. I made a post in a different thread concerning these same thoughts...
https://forum.eset.com/topic/9886-upgrading-to-version-10/
Hello throwaway9,
I noticed this in the knowledge base about changes in version 10: "* ESET Smart Security 10 is only available by renewal for existing ESET Smart Security users." What does this exactly mean? I have a valid license until 2018, does that mean I can't get version 10?
ESS is still available for purchase on the www.eset.com site, so not really sure what that means. What is the URL for the knowledgebase article that you quoted that from? It does not mean that you cannot get version 10.
It seems that I may be wrong about this...
Yesterday, when I was looking at the www.eset.com website, I was fairly sure I saw ESS still available for purchase, but today it does appear that it is only available for renewal and/or download, not as a new purchase. I also noticed that if you tried to purchase ESS, you were taken to the EIS page...
I wonder if ESS is being phased out and being replaced by EIS? It would seem odd to keep ESS available only for renewals and not for new purchases. hence the reason it would appear ESS was being phased out.
If you renew ESS, will you actually be renewing for ESS or will it end up being EIS instead? This is a bit on the confusing side as through beta testing, we were lead to believe that EIS was not a replacement for ESS but two separate products. What does it actually mean by ESS no longer being available for new purchases?
It would be a good thing if a moderator/ESET rep could clarify as to the actual status of EIS versus ESS going forward. Maybe even a sticky thread about this as it seems to be a fair amount of confusion over this. -
Hello throwaway9,
I noticed this in the knowledge base about changes in version 10: "* ESET Smart Security 10 is only available by renewal for existing ESET Smart Security users." What does this exactly mean? I have a valid license until 2018, does that mean I can't get version 10?
ESS is still available for purchase on the www.eset.com site, so not really sure what that means. What is the URL for the knowledgebase article that you quoted that from? It does not mean that you cannot get version 10.
It seems that I may be wrong about this...
Yesterday, when I was looking at the www.eset.com website, I was fairly sure I saw ESS still available for purchase, but today it does appear that it is only available for renewal and/or download, not as a new purchase. I also noticed that if you tried to purchase ESS, you were taken to the EIS page...
I wonder if ESS is being phased out and being replaced by EIS? It would seem odd to keep ESS available only for renewals and not for new purchases. hence the reason it would appear ESS was being phased out.
If you renew ESS, will you actually be renewing for ESS or will it end up being EIS instead? This is a bit on the confusing side as through beta testing, we were lead to believe that EIS was not a replacement for ESS but two separate products. What does it actually mean by ESS no longer being available for new purchases?
It would be a good thing if a moderator/ESET rep could clarify as to the actual status of EIS versus ESS going forward. Maybe even a sticky thread about this as it seems to be a fair amount of confusion over this.
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Hello throwaway9,
Will I have to uninstall ESS 9 to install version 10 or will updating through the program work? I checked for the update today but it still says that its up-to-date.
No, no need to uninstall ESS 9. It can take a few days to a few weeks for the update to become available through the program. If you do not want to wait, you can download the installer and install version 10 "over the top" without having to uninstall ESS 9.
I noticed this in the knowledge base about changes in version 10: "* ESET Smart Security 10 is only available by renewal for existing ESET Smart Security users." What does this exactly mean? I have a valid license until 2018, does that mean I can't get version 10?
ESS is still available for purchase on the www.eset.com site, so not really sure what that means. What is the URL for the knowledgebase article that you quoted that from? It does not mean that you cannot get version 10.
Will ESET Smart Security get version 10 or can I upgrade to Internet Security for free?
If you license is for Smart Security, you can use it for Smart Security, Internet Security, or the Anti-Virus.
Will the features in Internet Security be available in ESET Smart Security?
Yes, only difference is that Smart Security also has the Anti-Theft protection.
And finally, how do I upgrade?
If you do not want to wait a few days to a few weeks until the update becomes available through the program, just download the installer and run it (no need to uninstall the previous version of your ESET product).
Hope this helps... -
Hello Marcos,
Thanks for confirming the issue
and gathering logs for the developers ! -
Hello,
I see the same issue with ESSP 10.0.369.0 using pre-release updates. 24 modules downloaded at each update (approx. 85 MB), whether the update is done manually or scheduled/automatic.
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Eset Security Browser Error
in ESET Internet Security & ESET Smart Security Premium
Posted
Hello @SlashRose,
Thanks for reporting. I just enabled B&PP again to test and can confirm that the new B&PP module 1199 does indeed fix the issue of crashing Edge 86...