Marcos
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Posts posted by Marcos
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I've tried to log in to my.eset.com via Firefox on an Android 8 phone and it worked. Since I don't have ipad nor a Windows 10 mobile phone, I couldn't test it with these. I'd recommend contacting customer care.
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Sounds like another system service that the firewall is dependent on takes time to start. I'd suggest contacting your local customer care to troubleshoot the issue further.
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What restart check do you mean? How does it affect ESET Endpoint AV?
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31 minutes ago, lagunero said:
Sorry, just after my post eset asked me to restart and now it works. Sorry again, if you want you can delete all my posts, thanks.
Thanks for letting us know. A computer restart is required for new drivers to load after a program update. And the fix for the freezing issue was indeed in the eamonm.sys driver.
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14 minutes ago, lagunero said:
11.2.63.0 just right installed. The problem is still here, at least for me.
It must be a different issue since the problem with freezing of debuggers was resolved in v11.2.63. Please provide ELC logs. Also generate a complete memory dump during the freeze as per the instructions at https://support.eset.com/kb380. When done, compress it, upload it to a safe location and drop me a message with a download link.
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Please gather logs with ELC and upload the generated archive here.
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Maybe a similar issue like this ? https://forum.eset.com/topic/16740-cisco-anyconnect-vpn-not-working-with-eset-v7/
What VPN are you using?
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18 hours ago, Merkme said:
Make it more easy to understand and user-friendly
ESET's products are install-and-forget. You don't have to care about setting up anything and it will protect you in the background. It can't be easier than it already is in my opinion.
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No problems here:
If clearing browser's cache doesn't make any difference, please gather logs with ESET Log Collector and provide the generated archive for analysis.
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Currently it falls in the "File repositories" category. You can suggest a more appropriate category through the form https://tools.zvelo.com/.
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Google will ultimately block injection for 3rd party software (including antivirus programs, no matter whether it's ESET or another one). You should also understand that the fact that ESET or another application is reported as incompatible doesn't mean that it is actually incompatible according to a developer of Chrome quoted in the above mentioned article:
QuoteSince it is effectively impossible for Chrome to automatically determine whether any particular piece of software is innocently injecting or purposefully injecting and interfering with Chrome code. To keep things simple we warn about all injected software, without making value judgments. Note that soon we will actually start blocking software from injecting, at which point this warning will cease to show.
Vendors are gradually removing or limiting support for Chrome due to the restrictions as per https://www.bleepingcomputer.com/news/google/bitdefender-disables-anti-exploit-monitoring-in-chrome-after-google-policy-change/.
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1 hour ago, MatG-DK said:
I have this problem too.. plz fix this.
This is not ESET's problem. It is Google that has changed the policy regarding injection into Chrome. Please read https://www.bleepingcomputer.com/news/google/google-chrome-showing-alerts-about-incompatible-applications/.
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Did you block them by category or by url? Does blocking via url management in the Web access protection setup work? (e.g. if you block "*facebook.com*, *gmail.com", etc.)
Do you have SSL/TLS filtering enabled and Exclude communication with trusted domains disabled?
As for Chrome, make sure that QUIC protocol is disabled:
https://support.eset.com/kb6757/ -
The detection is correct. At the beginning of the main page there is an obfuscated ad-related javascript that was most likely injected somehow there without your knowledge. Does the domain "ads.voipnewswire.net" ring a bell with you?
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What about other https websites? Are you able to open them on the troublesome machine?
Let's try the following:
- disable SSL/TLS filtering
- reboot the machine
- without launching any browser or app, re-enable SSL/TLS filtering
- launch a browser and try to reproduce the issue.Let us know if the issue is resolved.
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My understanding is that Cisco Anyconnect doesn't honor information provided by Windows Security Center which is where ESET registers itself and they most likely have their own AV detection mechanism. In such case, they need to update it in order to recognize Endpoint v7. Therefore I'd recommend contacting Cisco support.
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The domain in question is not on ESET's blacklist. Have you tried opening it in another browser or machine? Are you able to open other https websites there?
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Endpoint 6.6 creates 2 mirrors both for older versions (up to EP6.5 and for EP6.6+). EPv7 update files are same as EPv6.6 ones but EPv7 may receive newer modules earlier than EP6.6. We recommend creating a v7 mirror after you upgrade to v7 all EP6.6 clients.
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Please elaborate more on the issue you are having. Do you mean that entering your license key in the activation window of the ESET product doesn't work and ESET does not activate? Could you provide a screen shot of the error please ?
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I've just tried to log in to my.eset.com and it worked. If you have an opportunity to connect to the Internet via another ISP (e.g. via a friend's wi-fi), please do so as there doesn't seem to be any issue on ESET's part.
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If there are more than 10 active consumer licenses registered to an email address, the local customer care must approve management via my.eset.com.
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In the screen shot I only see that self-defense prevented system processes from performing certain operations with ESET's processes. There doesn't appear to be a record that ESET blocked its own gui.
I would strongly recommend disabling logging of blocked operations in the advanced HIPS setup to avoid performance issues and wasting disk space by generating big HIPS logs.
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ESET NOD32 v4 for Linux desktop still receives updates and also the program itself has recently been updated to v4.0.90.
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The license manager at my.eset.com is intended for home users, ie. for those who have only a few licenses registered to their email address. You are most likely not an end home user.
Offline Scanning Issue
in ESET Internet Security & ESET Smart Security Premium
Posted
Yes, the Idle-state scanner should be equal to a smart scan. Please provide the ps1 file so that I can check when exactly the detection was added.