italocarella 0 Posted October 28, 2016 Share Posted October 28, 2016 Hi guys. I really have a BIG problem. Today i performed an scan to my USB drive and it found the existence of several virus and trojans. The problem came after ESET cleaned it, as now i cant access to any of my files. It just appear three folders labeled "My pictures", "My Downloads" and "My documents". I thought that ESET just cleared it all, ereasing all files, but when i check the USB storage it is still full of files (but cant access to them,tho). I have also tried to enable hidden files, but nothing happened. Do any have a solution for this? Thank you for all. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted October 29, 2016 Administrators Share Posted October 29, 2016 You have a hidden folder named as empty space (" ") which contains original files that were moved there by the malware, not by ESET. Unhiding the folder and moving its content to the root of the usb drive will do the trick. Link to comment Share on other sites More sharing options...
ESET Insiders mandiato 19 Posted October 30, 2016 ESET Insiders Share Posted October 30, 2016 (edited) Hi guys. I really have a BIG problem. Today i performed an scan to my USB drive and it found the existence of several virus and trojans. The problem came after ESET cleaned it, as now i cant access to any of my files. It just appear three folders labeled "My pictures", "My Downloads" and "My documents". I thought that ESET just cleared it all, ereasing all files, but when i check the USB storage it is still full of files (but cant access to them,tho). I have also tried to enable hidden files, but nothing happened. Do any have a solution for this? Thank you for all. And additionally to that what Marcos said, you have got also some links (not directories) on that pendrive which points to somewhere else (literally "My Download", "My Pictures", "My Videos"). If you put them here intentionally it is not a good idea, but there is also possibility that under that links you have got some links to malware source, so better check where that links points out. [edit] And to unhide that folder in your case in probably fastest way: Right click on WIndows menu and select "Command prompt (administrator)" In opened command prompt type in: f: and press enter And now type in: attrib -h -s -r " " exactly with quotes and one space between them and press enter, this will unhide your folder And now you can easily change name of it by ren " " "foldername" (please replace foldername by name you want) and press enter Edited October 30, 2016 by mandiato Link to comment Share on other sites More sharing options...
Solution italocarella 0 Posted October 31, 2016 Author Solution Share Posted October 31, 2016 (edited) You have a hidden folder named as empty space (" ") which contains original files that were moved there by the malware, not by ESET. Unhiding the folder and moving its content to the root of the usb drive will do the trick. Hi guys. I really have a BIG problem. Today i performed an scan to my USB drive and it found the existence of several virus and trojans. The problem came after ESET cleaned it, as now i cant access to any of my files. It just appear three folders labeled "My pictures", "My Downloads" and "My documents". I thought that ESET just cleared it all, ereasing all files, but when i check the USB storage it is still full of files (but cant access to them,tho). I have also tried to enable hidden files, but nothing happened. Do any have a solution for this? Thank you for all. Thanks for your time. I try Mandiato's method and nothing happend. Is there maybe a tool to see that hidden folder? Edited October 31, 2016 by italocarella Link to comment Share on other sites More sharing options...
italocarella 0 Posted October 31, 2016 Author Share Posted October 31, 2016 All right. I solved the problem. Thank you! Link to comment Share on other sites More sharing options...
ESET Insiders mandiato 19 Posted October 31, 2016 ESET Insiders Share Posted October 31, 2016 (edited) You have a hidden folder named as empty space (" ") which contains original files that were moved there by the malware, not by ESET. Unhiding the folder and moving its content to the root of the usb drive will do the trick. Hi guys. I really have a BIG problem. Today i performed an scan to my USB drive and it found the existence of several virus and trojans. The problem came after ESET cleaned it, as now i cant access to any of my files. It just appear three folders labeled "My pictures", "My Downloads" and "My documents". I thought that ESET just cleared it all, ereasing all files, but when i check the USB storage it is still full of files (but cant access to them,tho). I have also tried to enable hidden files, but nothing happened. Do any have a solution for this? Thank you for all. Thanks for your time. I try Mandiato's method and nothing happend. Is there maybe a tool to see that hidden folder? Maybe this is a some UTF-8 character used in name which looks like " ", in that case after attrib -h -s -r please push tab key so many times until it shows you " " itself. And dont't forget to ren command, also instead of " " try to use tab key until it shows you " ". Regards Edited October 31, 2016 by mandiato Link to comment Share on other sites More sharing options...
.thumb.jpg.d0dae4df7d520793aba4b217c88691a6.jpg)
Recommended Posts