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Referee7@gmail.com

"Antivirus Protection is Non-Functional"!

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Yesterday I renewed my ESET license and today I received an e-mail that a program update was available.  I updated the program and then I received a notice that the antivirus protection is non-functional and the scanner initialization failed!! (Please see the attachment for a screen shot of the alert.)  I need to know how to correct this situation because my computer is at high risk for a virus infection.  Thanks in advance for any and all solutions to this issue.

post-13325-0-24307000-1471224271_thumb.png

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Does the problem persist after a computer restart? Does switching from regular to pre-release updates in the update setup make a difference?

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Still curious why when I try to download the latest version of the Windows nod32, the installer is in some Cyrillic based language. The download is from https://www.eset.com/us/support/download/home/nod32-antivirus/

 

Please create a new topic where we could discuss this. Add a screen shot of the installer in a weird language as well as the download link from which it was downloaded.

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