AshishParihar 0 Posted May 9, 2016 Share Posted May 9, 2016 Hi ESET Team, This is regarding the false detection of Mac Space Reviver by ESET Cyber Security. Mac Space Reviver is a genuine app for Mac, lets you scan and clean all the duplicate files including photos, music, videos & a lot more on Mac. This app does not modify any existing system settings, nor does it inject ads or hijack browsers. It is not involved in any kind of malicious activities. The detection made your software is highly defamatory. By spreading this information using your detection tools, you are severely harming the reputation and web traffic of our company, while misleading potentially millions of users about our product which people otherwise find useful & absolutely free of security risks. Please have this detection removed ASAP and revert with confirmation. Details of the product are as follows: File Name: msr_msite.pkg Detection Type: a variant of OSX/Downloader.Agent.C potentially unwanted File location: hxxp://cdn.macspacereviver.com/msr/builds/msr_msite.pkg Website: hxxp://www.macspacereviver.com/ Regards, Ashish Parihar Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 302 Posted May 9, 2016 ESET Moderators Share Posted May 9, 2016 Hello, If you believe the file is being marked by our product mistakenly, you can follow the steps at hxxp://support.eset.com/kb141/. Moreover, the mentioned file is detected as potentially unwanted, not outright malicious - thus the users can enable or disable detection of such files and use them if they like. Regards, T. Link to comment Share on other sites More sharing options...
AshishParihar 0 Posted May 25, 2016 Author Share Posted May 25, 2016 Hi, I have follow the process many times but didn't get any response yet. this is really not good. i am not getting response from anywhere. yes, file is detected as potentially unwanted but why? there is no reason for that. i have mailed many time. please help me. Link to comment Share on other sites More sharing options...
liona1982 0 Posted March 10, 2017 Share Posted March 10, 2017 According to me in my opinion Duplicate Files Deleter is the best because I am still using it now for more than 3 years & will continue to do so as it is so user friendly, simple to use & you can do anything with it & I would definitely recommend it to everyone out there who wants to sort/manage/delete any of their duplicate files & you can choose to delete any files you don't want across all platforms just like myself who have been using this amazing software without any problems. Also it supports all file extensions out there. But please backup important files first. Please use it to believe me. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,693 Posted March 10, 2017 Administrators Share Posted March 10, 2017 Since the discussion on the topic has gone astray, we'll draw it to a close. Link to comment Share on other sites More sharing options...
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