Kasun K 0 Posted March 9, 2016 Share Posted March 9, 2016 I'm using ESS latest version in Windows 10 pro x 64 version 1511 (OS build 10586.164).Today when I try to perform ESET Specialized cleaner it always stopping and display ESET Specialized cleaner quit unexpectedly (Screenshot). it will be really thankful if anyone know a possible reason for this. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted March 9, 2016 Administrators Share Posted March 9, 2016 Please drop me a pm with the content of the C:\ProgramData\ESET\ESET Smart Security\Speclean folder attached. Link to comment Share on other sites More sharing options...
Kasun K 0 Posted March 9, 2016 Author Share Posted March 9, 2016 Sent the PM just now and waiting for the rescue Link to comment Share on other sites More sharing options...
Kasun K 0 Posted March 11, 2016 Author Share Posted March 11, 2016 Bit disappointing here,No success for two days.No reply from customer care either. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted March 11, 2016 Administrators Share Posted March 11, 2016 I will update you as soon as I hear from developers. Please be patient. This feature is not crucial for using ESET and you will be fully protected. Specialized cleaner is intended mainly for situations when ESET cannot be installed due to malware infection. Link to comment Share on other sites More sharing options...
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