Guest Kevin Posted August 15, 2013 Posted August 15, 2013 Running Windows 7 Professional (Service Pack 1) on an I7 with 8 GB Ram My ESET NOD32 v 5.2.9.1 gradually takes more and more memory over the course of the day. Windows Resource Monitor indicates steady use of 492,000 kb of private memory and I have seen spikes to 750,000 kb. Stopping scans does not release memory. Temporarily suspeding Eset does not help. My system gets sluggish and I have to reboot. Is there an obvious fix for this or do I need to get rid of ESET and use another product? (NOTE -- my skill level is relatively low as I am not an IT professional but I can follow instructions and make some minor tweaks). Kevin
Administrators Marcos 5,730 Posted August 15, 2013 Administrators Posted August 15, 2013 Please create an application dump of ekrn.exe by right-clicking it among running processes in the Task manager and selecting Create dump file. Then compress the dump, upload it to a safe location and PM me the download link. I'll pass it to the engineers for further analysis.
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