graesid 0 Posted November 21, 2015 Share Posted November 21, 2015 Do I install 32 bit or 64 bit and please confirm I can install the upgrade over the top of my current version 8.. Should I wait for a notification from Eset to perform upgrade Graeme Link to comment Share on other sites More sharing options...
TomFace 539 Posted November 21, 2015 Share Posted November 21, 2015 (edited) Hello Graeme. 32 or 64 bit depends on what your operating system is. Take a look at hxxp://support.eset.com/kb523/. As far as doing an overlay, please review https://forum.eset.com/topic/6261-eset-nod32-antivirus-9-has-been-released/. You do not have to wait for a gui prompt to upgrade ((as far as I know NOD32 v9 has been released worldwide).EDIT: I guess the Japanese version is still in the works.) Edited November 25, 2015 by TomFace Link to comment Share on other sites More sharing options...
graesid 0 Posted November 21, 2015 Author Share Posted November 21, 2015 Thank you I have 64 bit windows 10 on my machine .following the instructions they do not appear to give me the option for downloading 64 bit am I missing something ? Link to comment Share on other sites More sharing options...
TomFace 539 Posted November 22, 2015 Share Posted November 22, 2015 (edited) You can download the 64 bit offline installer from hxxp://support.eset.com/kb2885/ Perhaps someone else can confirm this, but I believe the live installer determines which version you need. (I mostly use the offline installer) Edited November 22, 2015 by TomFace Link to comment Share on other sites More sharing options...
graesid 0 Posted November 23, 2015 Author Share Posted November 23, 2015 Thanks for your help I seem to have done the update successfully. I am just getting one notification which tells me I have a protocol filtering problem and it mentions HTTP and POP3 , I do not know what this means and if it is important Link to comment Share on other sites More sharing options...
TomFace 539 Posted November 23, 2015 Share Posted November 23, 2015 (edited) Take a screen shot (hxxp://support.eset.com/kb2727/) of the notification, post it here via "more reply options" (full editor) and someone should be able to help. Edited November 23, 2015 by TomFace Link to comment Share on other sites More sharing options...
graesid 0 Posted November 24, 2015 Author Share Posted November 24, 2015 thanks i will wait till it pops up again Link to comment Share on other sites More sharing options...
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