SteveB 0 Posted November 14, 2015 Share Posted November 14, 2015 I would like to disable nod32 version 8 so it won't start up when I do a restart. The Windows update KB3107998 crashes Outlook 2007 immediately after starting Outlook. It also crashes Nod32 within 30 seconds of a restart. It gives a message "Error communicating with kernel". To eliminate the possibility that nod32 is causing the Outlook problem, I would like to boot up without nod32. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,906 Posted November 15, 2015 Administrators Share Posted November 15, 2015 Just for a test you can temporarily uninstall ESET and then re-install it. Link to comment Share on other sites More sharing options...
SteveB 0 Posted November 19, 2015 Author Share Posted November 19, 2015 I learned something about nod32. The ekrn service is stuck on "starting". I uninstalled nod32. Outlook still dies immediately. When I reinstalled nod32, I got version 9. It crashes immediately with "Windows host process (rundll32) has stopped working". I now have nod32 uninstalled, but am using MSE. I want to concentrate on Outlook. I found that Outlook runs okay when booting up with safe mode with networking. Maybe I should just not install that windows update. Link to comment Share on other sites More sharing options...
TomFace 539 Posted November 19, 2015 Share Posted November 19, 2015 (edited) I'm thinking uninstall it (KB3107998). Review the supporting information and if its not necessary (for you), get rid of it. It was only a recommended update. https://support.microsoft.com/en-us/kb/3107998 _____________________________________________________________________________________________________________ EDIT 11-20-15 11:30AM If you have Windows update set to automatic, you might consider changing that so you can review updates first. https://forum.eset.com/topic/5870-nod32-and-windows-update-notification/?p=32730 I review all updates as Microsoft is being pushy with Win 10-which I do not want. Edited November 20, 2015 by TomFace Link to comment Share on other sites More sharing options...
Administrators Marcos 4,906 Posted November 19, 2015 Administrators Share Posted November 19, 2015 Do you have Lenovo USB Blocker installed? https://support.microsoft.com/en-us/kb/3107998 Link to comment Share on other sites More sharing options...
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