Guest I Posted July 31, 2013 Posted July 31, 2013 nod32 can not eliminate the virus. what should I do? hxxp://s020.radikal.ru/i700/1307/5b/3eda6aef1d79.png
ESET Insiders zloyDi 4 Posted July 31, 2013 ESET Insiders Posted July 31, 2013 Try this hxxp://download.eset.com/special/ESETZBotZRCleaner.exe
Administrators Marcos 5,725 Posted July 31, 2013 Administrators Posted July 31, 2013 Did you run a full scan with the most current signature database 8631?
Guest I Posted July 31, 2013 Posted July 31, 2013 I had tried ESET ZbotZRcleaner tool, but after the step 2 (hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3170&actp=search&viewlocale=en_US&searchid=1375273625326) nothing happened. It was a black window with a couple of phrases.. I just have made the full scan. Unfortunately I know nothing about the database 8631
Guest I Posted July 31, 2013 Posted July 31, 2013 I had tried ESET ZbotZRcleaner tool, but after the step 2 (hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3170&actp=search&viewlocale=en_US&searchid=1375273625326) nothing happened. It was a black window with a couple of phrases.. I just have made the full scan. Unfortunately I know nothing about the database 8631
Administrators Marcos 5,725 Posted August 1, 2013 Administrators Posted August 1, 2013 You can check the signature database version number in the Update section of the main gui. You can also try running an online scan.
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