dandy 0 Posted August 19, 2015 Share Posted August 19, 2015 (edited) Hi, after upgrading to W10 from W7 (in-place from WU) i found out that ESET Endpoint Antivirus 6.2.2021.1 was not running - it was removed during upgrade and its files were moved to C:\Windows.old\Program Files folder. After running ESET setup again and selecting to repair the installation I found out that the settings and the license were gone too What we did in the past was upgrade from NOD32 Antivirus 4 to ESET Endpoint Antivirus 5.0 and then upgrade to Endpoint Antivirus 6.2.2021.1 (which should be OK with W10). The thing is that this way the SW is still installed in the C:\Program Files\ESET\ESET NOD32 Antivirus folder, which may confuse W10 upgrade? Just guessing... When I clean installed Endpoint Antivirus 6.2 on W7 and then upgraded to W10 everything was fine (upgrade didn't remove the antivirus). Any hints how to solve this? I don't feel like manually installing Endpoint Antivirus on some 300+ workstations after W10 migration... Thanks Edited August 20, 2015 by dandy Link to comment Share on other sites More sharing options...
jimwillsher 65 Posted August 19, 2015 Share Posted August 19, 2015 Did you follow the sticky in this forum? hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3747 Details there of the right way to upgrade to W10. Link to comment Share on other sites More sharing options...
dandy 0 Posted August 20, 2015 Author Share Posted August 20, 2015 Did you follow the sticky in this forum? hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3747 Details there of the right way to upgrade to W10. Sure, thats why I upgraded to 6.2.2021.1 in the first place: "We recommend that you have the latest version of your ESET endpoint solution installed and updated to make sure it is compatible with Windows 10. To preserve your settings and license information, we strongly recommend that you upgrade to the latest version of your ESET product before upgrading to Windows 10." Unfortunatelly it didn't work for me... Link to comment Share on other sites More sharing options...
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