RA server version 4 can not update higher version clients

[rabbani 0]

Dear team,

i have Eset version 4 configured as Remote administration server for clients.

my clients having the same version can directly update the definition files where as some of the users have updated there eset version to 8 can not get updates from server.

in earlier version we have a chance to add server and port 2221, in newer version i can not see how to tackle this i have nearly 200 users.

[Marcos 5,070]

You've posted to the ESET NOD32 Antivirus forum and mentioned version 8 which is a version for home users that doesn't support remote administration by ERA. You should install Endpoint v5 and ERA v5 first and just then upgrade to ERA v6 and Endpoint v6 which are new generations of ESET's products and thus upgrade from older versions is not supported. Before deploying v6, we recommend installing it in a testing environment and deploying it to other computers after you become familiar with how it works.