lineit 0 Posted May 18, 2015 Share Posted May 18, 2015 Hi, I've uninstalled ESET FS 4 to install ESET FS 6. ESET FS4 uninstalled correctly and I've tried to install version 6 and it comes up with the error message "Another installation is in progress. You must complete that installation before continuing this one". I've tried ESET uninstall program to make sure there's nothing there and it still doesn't. I do have the ESET Remote Administration Server and the Agent. Could that be affecting it? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,479 Posted May 18, 2015 Administrators Share Posted May 18, 2015 Does the error persist even after a server restart? Link to comment Share on other sites More sharing options...
lineit 0 Posted May 19, 2015 Author Share Posted May 19, 2015 Yeah. The environment they are using is Windows 2012 standard. I see no trace on "Add/Remove Programs", Start Menu and in the Program Files. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,479 Posted May 20, 2015 Administrators Share Posted May 20, 2015 Could you try removing ESET completely in safe mode using the uninstall tool and then installing EFSW from scratch? Link to comment Share on other sites More sharing options...
lineit 0 Posted May 26, 2015 Author Share Posted May 26, 2015 Could you try removing ESET completely in safe mode using the uninstall tool and then installing EFSW from scratch? Yes, I've tried that tool as well. Just dont understand why. Link to comment Share on other sites More sharing options...
lineit 0 Posted June 17, 2015 Author Share Posted June 17, 2015 Further to this, uable to uninstall - Remote administrator agent - Remote administrator server - Rogue detection server Server restarted several times as well. Any ways to clean everything and start scratch? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,479 Posted June 17, 2015 Administrators Share Posted June 17, 2015 Could you try the hints in hxxp://answers.microsoft.com/en-us/windows/forum/windows_vista-performance/windows-installer-problems/7605a9c4-4d8f-4c4c-b110-97d5485fb1b2 to fix the message another installation is in progress? Link to comment Share on other sites More sharing options...
Solution lineit 0 Posted June 26, 2015 Author Solution Share Posted June 26, 2015 Got it sorted. Had several windows installers still running even after server restarts. Had to kill manually via task manager. Link to comment Share on other sites More sharing options...
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