alyfa 0 Posted April 14, 2015 Share Posted April 14, 2015 (edited) Hi, my english is not good. i'm new user, and i started to use ESET Mail Security for Exchange Server mounth ago. Now i want to known why for one customer that write me, append this : Sender has spammy reputation (100%)IP address: 46.232.183.143HELO domain: relay.mailchannels.net and the email was rejected. i have test the domain customer in : hxxp://multirbl.valli.org/lookup/ hxxp://www50.mailshell.com/live_feed/livefeed_lookup_res.php and all is green. but the customer seem to send email trough relay.mailchannels.net. and this is the log of mailshell : LiveFeed Data Report [-] Overall Domain: relay.mailchannels.net [-] LiveFeed Category Category: Technology-and-Telecommunication [-] DNS Information IP Reverse DNS Check 216.19.178.99 hq.monkeymac.comStatus: WARNING Comments: 1) relay.mailchannels.net does not have a spammy reputation on LiveFeed. 2) 216.19.178.99 does not have a spammy reputation on LiveFeed. 3) Domain name 'hq.monkeymac.com' does not match original domain name 'relay.mailchannels.net'. [-] Location Country: "Canada" Region: "BC" City: "Vancouver" ISP: "Novus Entertainment Inc"Status: WARNING Comments: 1) 'Canada' has a moderate spam rate. [-] Whois Information Whois Info:Whois Server Version 2.0Domain names in the .com and .net domains can now be registeredwith many different competing registrars. Go to hxxp://www.internic.netfor detailed information.No match for domain "RELAY.MAILCHANNELS.NET".>>> Last update of whois database: Tue, 14 Apr 2015 15:04:03 GMT <<<NOTICE: The expiration date displayed in this record is the date theregistrar's sponsorship of the domain name registration in the registry iscurrently set to expire. This date does not necessarily reflect the expirationdate of the domain name registrant's agreement with the sponsoringregistrar. Users may consult the sponsoring registrar's Whois database toview the registrar's reported date of expiration for this registration.TERMS OF USE: You are not authorized to access or query our Whoisdatabase through the use of electronic processes that are high-volume andautomated except as reasonably necessary to register domain names ormodify existing registrations; the Data in VeriSign Global RegistryServices' ("VeriSign") Whois database is provided by VeriSign forinformation purposes only, and to assist persons in obtaining informationabout or related to a domain name registration record. VeriSign does notguarantee its accuracy. By submitting a Whois query, you agree to abideby the following terms of use: You agree that you may use this Data onlyfor lawful purposes and that under no circumstances will you use this Datato: (1) allow, enable, or otherwise support the transmission of massunsolicited, commercial advertising or solicitations via e-mail, telephone,or facsimile; or (2) enable high volume, automated, electronic processesthat apply to VeriSign (or its computer systems). The compilation,repackaging, dissemination or other use of this Data is expresslyprohibited without the prior written consent of VeriSign. You agree not touse electronic processes that are automated and high-volume to access orquery the Whois database except as reasonably necessary to registerdomain names or modify existing registrations. VeriSign reserves the rightto restrict your access to the Whois database in its sole discretion to ensureoperational stability. VeriSign may restrict or terminate your access to theWhois database for failure to abide by these terms of use. VeriSignreserves the right to modify these terms at any time.The Registry database contains ONLY .COM, .NET, .EDU domains andRegistrars.For more information on Whois status codes, please visithxxps://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en Is this the problem ? How i can resolve ? Many thanks Edited April 14, 2015 by JavierSeguraNA de-linked Link to comment Share on other sites More sharing options...
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