flashback 0 Posted March 17, 2015 Share Posted March 17, 2015 Hi, I wanted to ask a question regarding the Remote Admin Console (5.0.242). I’ve tried to submit it through the support website, but there weren’t any replies after that. So we started to install ESET clients on AWS images (Amazon Web Services) and when you install a client it shows up in RAC and it works fine, but on the next day another client with the same name is created and it has a number like 0001 at the end. Not sure what happens on the images, but maybe their MAC addresses change and it leads to adding a new client in RAC. After a couple weeks the console just gets clogged with clients like %name% 00020 and most of them become obsolete and take up license seats. So I wanted to ask if there is a solution to this or if you can suggest something. Does anyone know why it keeps creating clients with the same name? Thanks Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,406 Posted March 17, 2015 Administrators Solution Share Posted March 17, 2015 You should be able to fix this by enabling MAC address renaming (from valid to another valid) in the advanced ERAS setup. Link to comment Share on other sites More sharing options...
flashback 0 Posted March 24, 2015 Author Share Posted March 24, 2015 This seems to have helped. Thanks. Link to comment Share on other sites More sharing options...
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