Kernel 0 Posted 23 hours ago Share Posted 23 hours ago Hello; I replaced my old device with a new one. I installed the Eset Mobile Security application. But I get an activation error even though I still have my license. I am sharing this error image with you. Turkey Technical Support side unfortunately could not solve my problem. Quote Link to comment Share on other sites More sharing options...
Ynwa231 0 Posted 12 hours ago Share Posted 12 hours ago Hello, I have the same problem. I tried activation via activation key and via ESET HOME app. I also tried to connect to different network. Nothing worked for me. Seems like a bigger problem. Any news regarding this topic? Thanks Quote Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,172 Posted 10 hours ago ESET Moderators Share Posted 10 hours ago Hello @Kernel and @Ynwa231, We checked with the team responsible for the licensing backend, but they can’t see a general issue, so it is likely that individual licenses are affected. Please collect the logs and open a ticket, we will investigate further. Peter Quote Link to comment Share on other sites More sharing options...
LuisGustavo 0 Posted 9 hours ago Share Posted 9 hours ago (edited) Just posted yesterday, i have the same issue, how can i collect the logs ? Edited 9 hours ago by LuisGustavo Quote Link to comment Share on other sites More sharing options...
dgfx 0 Posted 8 hours ago Share Posted 8 hours ago When I try to activate the antivirus on Android with the ESET Mobile Security for Android subscription, I receive the error 0x2051500c. When I try to activate the antivirus on Android with the ESET Internet Security subscription, I receive the error 0x20515029. Quote Link to comment Share on other sites More sharing options...
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