baran 0 Posted June 26 Share Posted June 26 hi marcos Antivirus is installed on this Linux server with Ubuntu 22.0 version, and there is no service installed on this Linux, the only installed application is antivirus and the SSH terminal is slow and occupies 1.1 GB of RAM according to the prepared documents, please tell me what Is there a solution? And as soon as other services are installed, this amount of RAM increases to 3 gigs and the server becomes very slow. (No scanning task has been executed on the server either) thank you. Quote Link to comment Share on other sites More sharing options...
baran 0 Posted June 29 Author Share Posted June 29 No answer found? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted June 29 Administrators Share Posted June 29 Please raise a support ticket for further troubleshooting of the issue. Quote Link to comment Share on other sites More sharing options...
baran 0 Posted July 14 Author Share Posted July 14 HI Marcos Is it possible to check this log? Why does this server slow down and occupy 1.1 GB of memory even though it does not provide any service and only antivirus is installed? efs_logs.zip Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted July 14 Administrators Share Posted July 14 Please raise a support ticket for further investigation. Quote Link to comment Share on other sites More sharing options...
baran 0 Posted July 17 Author Share Posted July 17 The network is isolated and it is not possible to access the support team. Is there another solution in mind? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted July 17 Administrators Share Posted July 17 Unfortunately it is not clear to me what is the problem with creating a support ticket via Contact ESET Technical Support at https://support.eset.com and providing logs that support personnel would request. Quote Link to comment Share on other sites More sharing options...
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