root 1 Posted June 20 Share Posted June 20 ESET antivirus for macOS, ver 15.0 Sequoia, the only program which is not working at all I also note that ver 6 was an anti-spam (endpoint security) version, but it is not continued. Instead, version 7 was made available, which was supposed to have this functionality "later, in 2024". It's the end of June and version 7 is still antivirus only (not endpoint). Moreover, there is no LiveGuard functionality. Under Sequoia ver 7 is not working at all Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted June 20 Administrators Share Posted June 20 MacOS Sequoia has not been released yet. The public launch is scheduled for September/October 2024 at which time it will be supported by ESET. Quote Link to comment Share on other sites More sharing options...
kevin123 1 Posted June 21 Share Posted June 21 We would like a beta version of Eset to work with beta version of MacOS Sequoia happytent 1 Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted June 21 Administrators Share Posted June 21 8 minutes ago, kevin123 said: We would like a beta version of Eset to work with beta version of MacOS Sequoia Since it is not certain that crucial parts of the system will not change between the beta and the final version, ESET will declare support only final versions of the operating systems. Robertos 1 Quote Link to comment Share on other sites More sharing options...
KaewCYJ 0 Posted August 13 Share Posted August 13 On 6/21/2024 at 4:59 PM, Marcos said: Since it is not certain that crucial parts of the system will not change between the beta and the final version, ESET will declare support only final versions of the operating systems. Now that we have updated to macOS 15.0 Sequoia, we won’t be able to use ESET Endpoint Antivirus for macOS, right? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted August 13 Administrators Share Posted August 13 The public launch of the final macOS Sequoia is expected in the fall of 2024 which is when ESET products should be fully compatible. Quote Link to comment Share on other sites More sharing options...
root 1 Posted August 13 Author Share Posted August 13 I noticed that new versions of macOS annoy our administrators... nevertheless eset is the only app still not working at all on Sequoia (all other apps are working well). Moreover beta versions of Windows (even Cannary channel) are well supported by eset... Quote Link to comment Share on other sites More sharing options...
happytent 1 Posted August 16 Share Posted August 16 This situation is annoying. As I didn’t want to stay unprotected, so I searched for an alternative solution and found that MS Defender works pretty well on Sequoia. I think I will stick to that even when Eset releases a working version. davidmcewan84 1 Quote Link to comment Share on other sites More sharing options...
nvandam 0 Posted September 9 Share Posted September 9 On 6/21/2024 at 5:59 AM, Marcos said: Since it is not certain that crucial parts of the system will not change between the beta and the final version, ESET will declare support only final versions of the operating systems. Now that the release candidate is out and any major changes to the OS are finished, when can we expect a working version of ESET AV? Quote Link to comment Share on other sites More sharing options...
root 1 Posted September 9 Author Share Posted September 9 (edited) New version of eset endpoint security now successfully installed on sequoia (one extension had to be toggled only in system preferences), but there is still another problem with activation, as shown on attached screen. "System information is temporarily unavailable. Error code 0x0........." There is a fake licence number given, but if it is real, the popup is the same. There is not possibility to activate from ESET Protect, and directly inputing a key as well. Edited September 9 by root Quote Link to comment Share on other sites More sharing options...
root 1 Posted September 9 Author Share Posted September 9 EDIT: for those users who have the same problem: you can easily activate ESET in the Sequoia environment, in recovery mode. Then restart in normal mode, and ESET is working well, activated Quote Link to comment Share on other sites More sharing options...
root 1 Posted September 10 Author Share Posted September 10 *safe mode (not recovery, sorry) Quote Link to comment Share on other sites More sharing options...
sesk 23 Posted September 10 Share Posted September 10 i find it cool that you tested it 👍. i hope the team will have a look at it. /// do not wish to have such issue with the CS v8 (=non-endpoint version) to be released soon (on 16.09?). =this should have been posted in the endpoint section. Quote Link to comment Share on other sites More sharing options...
root 1 Posted September 13 Author Share Posted September 13 @Marcos there is another problem: since eset 8.1.6.0 is successfully installed and activated (on Sequoia under safe mode), there is no possibility to connect to Timecapsule. Checked in 2 independent networks, 2 independent macs (both with eset 8.1.6.0), 2 independent MacOSs (Monterey & Sequoia). Not possible even to connect, thus not possible to configure. Just in case, additionally timecapsule had been reviewed yesterday by pro service, no defects. Quote Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,259 Posted September 13 Administrators Solution Share Posted September 13 Does disabling Web access protection or firewall make a difference? Please raise a support ticket and report your findings along with logs collected with the log collector tool: https://support.eset.com/en/kb3404. Quote Link to comment Share on other sites More sharing options...
root 1 Posted September 13 Author Share Posted September 13 yes. disabling off firewall AND Liveguard (by forcing the politic in console): success (!). Time Capsule is working like a charm clearly a defect of ESET's new functionalities. I knew it was ESET fault, because I could easily connect to TC via my iPhone that does not have ESET Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted Saturday at 06:48 AM Administrators Share Posted Saturday at 06:48 AM If LiveGuard seems to be the culprit, try setting up proactive protection not to block files and allow execution immediately: If that's not an issue, please raise a support ticket for assistance with further troubleshooting of the issue. Quote Link to comment Share on other sites More sharing options...
paffko 0 Posted Saturday at 11:46 AM Share Posted Saturday at 11:46 AM Hi, any updates about ESET Endpoint Antivirus for MacOS 15? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted Saturday at 12:00 PM Administrators Share Posted Saturday at 12:00 PM 10 minutes ago, paffko said: Hi, any updates about ESET Endpoint Antivirus for MacOS 15? ESET Endpoint Security 8.1.6.0 with support for macOS Sequoia was released on September 9. You can install it and activate ESET Endpoint Antivirus features with your existing license. Quote Link to comment Share on other sites More sharing options...
root 1 Posted Saturday at 02:09 PM Author Share Posted Saturday at 02:09 PM (edited) 7 hours ago, Marcos said: If LiveGuard seems to be the culprit, try setting up proactive protection not to block files and allow execution immediately: If that's not an issue, please raise a support ticket for assistance with further troubleshooting of the issue. @Marcos What exactly criteria should I enter into the rule to disable blocking of Time_Machine (Time_Capsule) and AirPort? I mean, I know where to create the rule for FIREWALL, but I don't know what criteria to enter.... I don't know what exactly is being blocked. In Windows, you can turn on debugging and check what is being blocked, but unfortunately, there is a limited version on MacOS. At the moment, everyone will have a problem with accessing Time_Machine (+ AirPort), so I'm not filing a Ticket so that it would also be a solution for everyone, until a new - improved - version is released Edited Saturday at 02:10 PM by root Quote Link to comment Share on other sites More sharing options...
root 1 Posted Sunday at 02:00 PM Author Share Posted Sunday at 02:00 PM edit: tried exclude (in Rule) Timemachine.app and Airport.app (in 2nd rule) as well. Also all backups TM, but no success. There must be something deeper blocking... Now the only way is to switch off ESET firewall totally, Timemachine is working, but ESET app popping up that firewall is off which is vulnerable.., Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted Tuesday at 09:25 AM Administrators Share Posted Tuesday at 09:25 AM Redacted: Some posts unrelated to this topic were moved to https://forum.eset.com/topic/42428-cybersecurity-for-macos-15-sequoia. Peter Randziak 1 Quote Link to comment Share on other sites More sharing options...
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