Jump to content

Customer without Inspect since 2.1 version due to crashes

Recommended Posts

Hi guys,

We've a customer that since we upgraded their connectors to 2.1 version, they crash and no data is sent to EI server.

They're using On-Prem version.

We can't uninstall EI 2.1 in order to downgrade to 2.0 because the uninstallation fails both; locally and using EP.

Attached are the logs from EI and MSI uninstallation log. In all machines and servers updated to 2.1 it's happening the same issue. PCs with 2.0 version works flawlessly.


software-uninstall.log temp_log.txt EEI.rar

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...