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Unable to activate. error code act.0. help me!

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I am a Chinese ,my ssd is damaged,so  I bought myself for a new SSD,amd i have to Install a new Windows system,When I activate the antivirus software,I just encountered this error code,I am a Legitimate user,so why? help me,

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Please contact the Chinese distributor. We haven't seen any issues with activation recently.

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