Joergen Rune Mortensen 0 Posted January 31 Share Posted January 31 Hi, (Environment: Windows 11) I am trying to install ESET by a CURL-command provided by our IT-department. curl https://eset.trifork.com/PROTECTAgentInstallerWindows.bat --output "%USERPROFILE%\Downloads\PROTECTAgentInstaller.bat" && "%USERPROFILE%\Downloads\PROTECTAgentInstaller.bat" The command downloads a BAT-file and executes it. When the BAT-file is executed, it creates a VB-script (uacinstall.vbs) and attempts subsequently to execute it with the cscript-command. One part of the VB-script does the following: Quote Dim objStream Set objStream = CreateObject("ADODB.Stream") With objStream .Type = 1 'adTypeBinary .Open .Write binaryData .SaveToFile strSaveTo .Close End With However, the part failes with the error message: uacinstall.vbs(135, 9) ADODB.Stream: Write to file failed Hence the whole installation fails. Any ideas how to solve my issue? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,084 Posted January 31 Administrators Share Posted January 31 Most likely you're blocking execution of vbs scripts from the temp folder (C:\Users\%USER%\AppData\Local\Temp). You can edit PROTECTAgentInstaller.bat and point %installDirectory% to other than the temp folder. Link to comment Share on other sites More sharing options...
Joergen Rune Mortensen 0 Posted February 1 Author Share Posted February 1 Actually, I have already tried it from another folder (c:\temp), but it does not seem to make any difference. It was also by moving and editing the installation files I was able to point at the exact failing location in the VB-script. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,084 Posted February 1 Administrators Share Posted February 1 47 minutes ago, Joergen Rune Mortensen said: Actually, I have already tried it from another folder (c:\temp), but it does not seem to make any difference. It was also by moving and editing the installation files I was able to point at the exact failing location in the VB-script. Please provide a Procmon log from an attempt to run a modified installer that uses a different folder than "temp". Are you able to run other vbs scripts from there? Link to comment Share on other sites More sharing options...
Joergen Rune Mortensen 0 Posted February 1 Author Share Posted February 1 I have solved the problem. My username in Windows is “Jørgen” with the Danish letter “ø”. For some reason, your installation script (VBS) translates that to “Jorgen”, hence the installation attempts to write to C:\Users\Jorgen\AppData\Local\Temp\.eset-127411619831130\sha256sum.exe, which does not exist. By changing the installation script so it uses the username Jørgen instead og Jorgen and by changing the encoding of the script, I succeeded to make the installation. To avoid similar issues, I will recommend ESET to update the script, so it handles special characters in the username. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,084 Posted February 1 Administrators Share Posted February 1 I've created a user "Jørgen" and installed the management agent using the batch installer fine. Please raise a support ticket to find out why it was failing on your machine. Link to comment Share on other sites More sharing options...
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