Reset marked als clone Master / enable hardware change detection

[MaFa 0]

Hello,

I have an citrix master server for cloning workers. This server is marked as "not" used as "cloning master"

Is there any way to reset this server to get the question again? Support told me there is no option to do this. But I think it must be possible. May by any database scritpt.

Regards Markus

[Marcos 5,731]

You can reset SID by sending a Reset cloned agent task:

https://help.eset.com/protect_cloud/en-US/client_tasks_reset_agent.html

[MaFa 0]

After the Reset Cloned Agent, It is not possible to use it as a clone master. Is there an option to activate the hardware detection again?

[Marcos 5,731]

Please raise a support ticket as this will need to be relayed to developers to answer.