MaFa 0 Posted December 8, 2023 Share Posted December 8, 2023 Hello, I have an citrix master server for cloning workers. This server is marked as "not" used as "cloning master" Is there any way to reset this server to get the question again? Support told me there is no option to do this. But I think it must be possible. May by any database scritpt. Regards Markus Link to comment Share on other sites More sharing options...
Administrators Marcos 5,081 Posted December 8, 2023 Administrators Share Posted December 8, 2023 You can reset SID by sending a Reset cloned agent task: https://help.eset.com/protect_cloud/en-US/client_tasks_reset_agent.html Link to comment Share on other sites More sharing options...
MaFa 0 Posted December 8, 2023 Author Share Posted December 8, 2023 After the Reset Cloned Agent, It is not possible to use it as a clone master. Is there an option to activate the hardware detection again? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,081 Posted December 8, 2023 Administrators Share Posted December 8, 2023 Please raise a support ticket as this will need to be relayed to developers to answer. Link to comment Share on other sites More sharing options...
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