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ESET Antivirus activation key not working

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I recently purchased a 2-year subscription of ESET NOD32 Antivirus and already received the license key. However, every time I try to activate it, it shows 'Activation failed' and tells me to contact Technical Support. I checked the support site but nothing helps. Can somebody here help me with this issue? Thanks in advance

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You have a license for ESET NOD32 Antivirus but posted in the ESET Internet Security & ESET Smart Security forum. What product are you attempting to activate and what activation code are you getting?

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