Android MDM uninstall apps remotely, no options to select app

[OwenC 0]

Hi there,

 

I'm trying to run a task that uninstalls an app on an Android device, in this case Amazon Music 1.6. I can see an entire list of Apps on the device details -> Installed Applications, and I can 'select' the App, but there's no way to uninstall the app. I tried creating a new task -> software uninstall, but the drop down list shows no apps.

I tried to refer to this topic back in 2016, which seems to be the same issue as what I'm experiencing, but unable to replicate the workaround provided. Please advise.

 

Thanks,

Owen

[Marcos 5,074]

Please raise a support ticket for help with further troubleshooting of the issue.