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Scanner Seems to be stuck

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Guest MagusFyre

Sorry for a newbie question but this is the first time this has happened after using ESET for 5+ years.  

I started an In-Depth scan and the scanner seems to be stuck scanning ONE file and hasn't seemed to move after several hours has passed.  I tried pausing the scan but all it did was grey out the button and both my Pause button and Stop Scan button are just greyed out while the scanner is stuck.  I read on a previous forum post that you just have to wait but its been 12+ hours and it still hasn't budged.  

Is there any way to force stop a scan?

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  • Administrators

This is because of an ineffective scanning of certain registry keys which should be fixed within 2 weeks. In the mean time, you can work around it by not selecting the registry as a scan target.

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