Jump to content

ESET false positive


Recommended Posts

 Hello ESET team,
 

We are losing business due to your software's false positive detection on our domain https://whclab.com. Please remove it.

Below is evidence that our whclab.com website & domain are clean and secured to the latest web standards.
We would like to inform you that we have been informed by a few of our clients using your ESET browser security that our whclab.com website has a trojan installed.
 
 
We have contacted our developers and hosting provider who performed a malware scan which did not indicate any malware on our website.
 
 
We have also used virus scanners which were used by your contributors on forums which also did not indicate any malware..
 
Link to comment
Share on other sites

  • Marcos changed the title to ESET false positive
  • Administrators

We have replied to this from samples[at]eset.com and provided more information about the malware on the website.

Link to comment
Share on other sites

I can access whclab.com w/o issue using Eset. This includes the checkout area where magacart malware hides.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...