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bought wrong product CANT RETURN AND CANT UPGRADE

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bought Home Security ONE MINUTE AGO, NEVER downloaded.    you know how it says 30 DAYS TO RETURN?? ha ha I was trying within 30 seconds and all those links just vanished!!   And I can't upgrade to the product I actually wanted either!   THIS IS THE WORST WEBSITE ARE YOU EVEN REAL?

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8 minutes ago, bonneville rick said:

can i get some help

Since you are from the US, you can contact your local support via chat (Monday-Friday, 6 a.m. – 5 p.m. PST.) or raise a support ticket.

For contact information, please see https://www.eset.com/us/existing-customers/.

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