Unable add license on Eset protect server by license key

[eornate 4]

Hi everyone,

Today i add license on eset protect server but it appeared the error as photo.So how to can i fix this ? I add by sync license EBA is ok but add license key is fail.

[Marcos 5,725]

If the license includes also ESET LiveGuard Advanced, you cannot add it directly. It must be first added to ESET Business Account (EBA) or ESET HUB and then add the EBA/HUB account to ESET PROTECT.

[eornate 4]

2 hours ago, Marcos said:

If the license includes also ESET LiveGuard Advanced, you cannot add it directly. It must be first added to ESET Business Account (EBA) or ESET HUB and then add the EBA/HUB account to ESET PROTECT.

Thanks your response.