TQSH 0 Posted September 7, 2023 Posted September 7, 2023 Hello, We are using ESET Protect 10 version with Endpoint Security v10.1 and ESET Agent v10.1. In earlier version we could see all the installed apps under Computers > Computer Details > Installed Application area. However, now we see only ESET products in it. I have checked the policy but didn't see any option to show non-eset application. Please help me with the correct location, Thanks!
Administrators Marcos 5,468 Posted September 7, 2023 Administrators Posted September 7, 2023 No problems here. Please raise a support ticket for help with troubleshooting the issue.
TQSH 0 Posted September 7, 2023 Author Posted September 7, 2023 Okay, will raise a support ticket via our vendor. I thought that I would need to enable this option from policy Thanks!
Administrators Marcos 5,468 Posted September 7, 2023 Administrators Posted September 7, 2023 That's correct but I assume you have already done so:
TQSH 0 Posted September 7, 2023 Author Posted September 7, 2023 I don't see this option at all in my policy . Used the search option as well but no luck.
Administrators Solution Marcos 5,468 Posted September 7, 2023 Administrators Solution Posted September 7, 2023 Make sure that you work with a management agent policy:
TQSH 0 Posted September 7, 2023 Author Posted September 7, 2023 Oh Gosh! I was checking the Endpoint Security policy. Many Thanks
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