Kryol 0 Posted August 16, 2023 Posted August 16, 2023 Hi, On our network some 2023-08-16 06:34:38 Information: Kernel [Thread 5ec]: Started module AuthenticationModule (used 356 KB) 2023-08-16 06:34:38 Error: Kernel [Thread 5ec]: Cannot read following settings: GetNetworkConfiguration ... 2023-08-16 06:34:38 Error: CReplicationModule [Thread b0c]: CAgentReplicationManager: Replication finished unsuccessfully with message: InitializeConnection: Replication link data does not have connection dataReplication details: [Task: CReplicationConsistencyTask, Scenario: Automatic replication (REGULAR), Connection: , Connection established: false, Replication inconsistency detected: false, Server busy state detected: false, Realm change detected: false, Realm uuid: 00000000-0000-0000-0000-000000000000, Sent logs: 0, Cached static objects: 0, Cached static object groups: 0, Static objects to save: 0, Static objects to delete: 0, Modified static objects: 0] 2023-08-16 06:34:39 Error: CReplicationModule [Thread b0c]: CAgentReplicationManager: Replication finished unsuccessfully with message: InitializeConnection: Replication link data does not have connection dataReplication details: [Task: CReplicationConsistencyTask, Scenario: Automatic replication (REGULAR), Connection: , Connection established: false, Replication inconsistency detected: false, Server busy state detected: false, Realm change detected: false, Realm uuid: 00000000-0000-0000-0000-000000000000, Sent logs: 0, Cached static objects: 0, Cached static object groups: 0, Static objects to save: 0, Static objects to delete: 0, Modified static objects: 0] 2023-08-16 06:35:40 Error: CSystemConnectorModule [Thread b18]: CWbemMethodCallResult: GetMethod failed. Error code = 0x80041002 2023-08-16 06:35:43 Error: CReplicationModule [Thread b0c]: CAgentReplicationManager: Replication finished unsuccessfully with message: InitializeConnection: Replication link data does not have connection dataReplication details: [Task: CReplicationConsistencyTask, Scenario: Automatic replication (OUT_OF_ORDER), Connection: , Connection established: false, Replication inconsistency detected: false, Server busy state detected: false, Realm change detected: false, Realm uuid: 00000000-0000-0000-0000-000000000000, Sent logs: 0, Cached static objects: 0, Cached static object groups: 0, Static objects to save: 0, Static objects to delete: 0, Modified static objects: 0] 2023-08-16 06:35:43 Error: CReplicationModule [Thread b0c]: CAgentReplicationManager: Replication finished unsuccessfully with message: InitializeConnection: Replication link data does not have connection dataReplication details: [Task: CReplicationConsistencyTask, Scenario: Automatic replication (REGULAR), Connection: , Connection established: false, Replication inconsistency detected: false, Server busy state detected: false, Realm change detected: false, Realm uuid: 00000000-0000-0000-0000-000000000000, Sent logs: 0, Cached static objects: 0, Cached static object groups: 0, Static objects to save: 0, Static objects to delete: 0, Modified static objects: 0] agents (but not all of them) with same configuration (installed from same installer) does not connect to ESET protect. On the trace.log I see: Also I attach my status.html Any suggestions. Thanks
Administrators Marcos 5,733 Posted August 16, 2023 Administrators Posted August 16, 2023 Please generate a live agent installer in ESET PROTECT and re-deploy it to clients.
Kryol 0 Posted August 16, 2023 Author Posted August 16, 2023 Unfortunately these clients is not registered on ESET PROTECT. This is migration issue. I need to connect all clients with old server certificates and re-deploy all from a new server. But some clients is connecting and registering.
Administrators Marcos 5,733 Posted August 16, 2023 Administrators Posted August 16, 2023 4 minutes ago, Kryol said: Unfortunately these clients is not registered on ESET PROTECT. Re-deploying the agent will make the client connect to ESET PROTECT.
Kryol 0 Posted August 28, 2023 Author Posted August 28, 2023 Re-deploying does not help. Maybe it's OS problem.
Administrators Solution Marcos 5,733 Posted August 28, 2023 Administrators Solution Posted August 28, 2023 Please upgrade the server to the latest version of ESET PROTECT Server 10.1 first, then re-deploy the agent as it's an old version that you have installed: Limited support for v8.0 ended in June: https://support-eol.eset.com/en/policy_business/product_tables.html.
Kryol 0 Posted August 28, 2023 Author Posted August 28, 2023 With 10.1 agent it's seems to work. I tried 9.1 previously without success. Thanks
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