slavikg 0 Posted August 5, 2023 Share Posted August 5, 2023 Hello, Trying to activate Parental Control app on my kid's new phone, but getting Activation error 2051501a . The app still works on old device. Any suggestions? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted August 6, 2023 Administrators Share Posted August 6, 2023 Do you have a license for ESET Parental Control or you use the freemium version? I was able to find only freemium licenses registered with your forum email address. If you have purchased a license, please provide your public license ID in the form of XXX-XXX-XXX. Link to comment Share on other sites More sharing options...
slavikg 0 Posted August 6, 2023 Author Share Posted August 6, 2023 I have a license. Like I said, it works on other devices, but I can't use it on a new mobile phone. Public ID: 3A7-WHG-9XJ Link to comment Share on other sites More sharing options...
slavikg 0 Posted August 14, 2023 Author Share Posted August 14, 2023 Any suggestions? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted August 14, 2023 Administrators Share Posted August 14, 2023 It should work only if you are from Sri Lanka which is where the seller DCS International Private Limited resides. Please contact them to get it sorted. Link to comment Share on other sites More sharing options...
slavikg 0 Posted August 14, 2023 Author Share Posted August 14, 2023 So how does it work on other devices? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted August 14, 2023 Administrators Share Posted August 14, 2023 5 minutes ago, slavikg said: So how does it work on other devices? I don't know, it should work only if you are on Sri Lanka. Please raise a support ticket. Link to comment Share on other sites More sharing options...
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