Large number of "eset_rtp: wait for scanner reply timeout, path: <Filename>" in /var/log/messages. System becomes unresponsive and unreachable.

[SystemAdmin 0]

This is happening on a lot of CentOS hosts.

Aug  1 01:20:13 hostname kernel: eset_rtp: wait for scanner reply timeout, path: /run/crond.pid, event: CLOSE, id: 6716447 pid: 29742
Aug  1 01:20:13 hostname kernel: eset_rtp: wait for scanner reply timeout, path: /run/crond.pid, event: CLOSE, id: 6716447 pid: 29742
Aug  1 01:20:13 hostname kernel: eset_rtp: wait for scanner reply timeout, path: /run/crond.pid, event: CLOSE, id: 6716447 pid: 29742

There is no correlation with these events and any high resource usage on our system.   When these are visible on the console, we can not ssh into the system and are forced to reboot the node.

Is there anyone else that has seen this type of event on their systems?

 

[Marcos 5,081]

Please raise a support ticket and provide logs collected as per https://help.eset.com/essl/10.0/en-US/collect_logs.html.