NuclearSSD
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Kstainton reacted to a post in a topic: EFDE Pre Boot Additional Keyboard Layouts
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I think that Marc wanted was to install the additional keyboard. https://help.eset.com/efde/en-US/add_remove_keyboard_layouts.html This should do the trick
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Disk Enumeration Failed
NuclearSSD replied to Ivan Nieves's topic in ESET PROTECT On-prem (Remote Management)
I am getting the same on a Dell, not sure how to resolve this one apart from completing rebuilding Windows. -
Kstainton reacted to a post in a topic: EFDE - Failed to take TPM ownership
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Alrightly then, if anyone else gets this, it seem if you have the dreaded Windows \ Office 365 TPM Issue, like this one https://answers.microsoft.com/en-us/outlook_com/forum/all/error-code-80090016-trusted-platform-module-has/c0588197-a33a-423f-bcb0-4ab5cda58928 then you need to fix that first.
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I have just noticed this is the wrong forum, but cannot see one for EFDE
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Maybe no, this passed the 2nd user screen to reboot again, with the instructions for the user, but once it came back up, failed.
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Ok, it seems one has now worked after updated the BIOS Lenovo V130-15IKB
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Struggling to get a few laptops encrypted, with the error in the subject Log files shows the following: [inspector] [error] [4724] Failed to take TPM ownership Then it will state the following on subsiquent reboots [inspector] [error] [4852] Encryption has failed previously so we will not continue I have removed the agent, cleared TPM, restarted, attempted to encrypt again and still the same.
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Tasks seems to be instant
NuclearSSD replied to NuclearSSD's topic in ESET PROTECT On-prem (Remote Management)
All of our tasks were delayed by the amount of time in the agent policy to connect back in. If you are saying that this is not the case, then why have this setup ? We used to set install tasks and could clearly see nothing happening until the check in time. -
I have noticed but chose not to question that some tasks when run seem to be instant, when before we used to have to wait for the PC to check in (every 15 minutes in our current policy). Has something changed? Or do I need to investigate further?
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NuclearSSD reacted to a post in a topic: Slow web console - On premise ESMC PROTECT
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I Can see this one has been archived off a few times now, anyway to help find out what is doing this? Microsoft Office 365 - 16.0.12430.20264 ESET Endpoint Security - 7.2.2055.0 Seems Disabling Read and Received email stops this, but not really a solution, would appreciate some guidance please
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NuclearSSD reacted to a post in a topic: Endpoint Security Anti phishing non functional
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NuclearSSD reacted to a post in a topic: Endpoint Security Anti phishing non functional
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NuclearSSD reacted to a post in a topic: Endpoint Security Anti phishing non functional
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Snakeyes reacted to a post in a topic: Endpoint Security Anti phishing non functional
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Endpoint Security Anti phishing non functional
NuclearSSD replied to cookieboy69's topic in ESET Endpoint Products
OK, so seems it is this service, but it does not remove when you ask it to! Order I took to resolve this issue... Remove EFSW Restart Server Run "sc delete epfwwfpr" in elevated cmd (Should get [SC] DeleteService Success) Restart Server Run "sc delete epfwwfpr" in elevated cmd - Yes again to make sure it has gone, you should get a different message... if you get "[SC] DeleteService Success" again then back to step 3.. this has to go before you install again. Install new version of EFSW -
Endpoint Security Anti phishing non functional
NuclearSSD replied to cookieboy69's topic in ESET Endpoint Products
Definitely did this in the order you requested, enabled, rebooted, collected logs and sent them to you. I have done the same as above but still getting error. I am just going to try it is a slightly different order... Remove EFSW, Delete Service, Reboot then Reinstall..... -
Endpoint Security Anti phishing non functional
NuclearSSD replied to cookieboy69's topic in ESET Endpoint Products
I have followed the guide but then removed 6.5 and install 7.1.12008.0 File Security... However still getting an issue with non-functional modules.