baran 0 Posted July 29, 2023 Share Posted July 29, 2023 hi guys I log in with administrator access and have the highest level of access, but I keep getting this message and it doesn't allow me to work on the console. What could be the problem? thanks Link to comment Share on other sites More sharing options...
Administrators Marcos 5,228 Posted July 29, 2023 Administrators Share Posted July 29, 2023 Please make sure that the user account you're logging in has all these 3 permissions sets assigned: If that's not an issue and the problem persists, please raise a support ticket for help with further troubleshooting. Link to comment Share on other sites More sharing options...
baran 0 Posted August 22, 2023 Author Share Posted August 22, 2023 The problem was solved by upgrading to the new version.😄 Link to comment Share on other sites More sharing options...
eornate 4 Posted September 4, 2023 Share Posted September 4, 2023 On 7/29/2023 at 10:04 PM, Marcos said: Please make sure that the user account you're logging in has all these 3 permissions sets assigned: If that's not an issue and the problem persists, please raise a support ticket for help with further troubleshooting. Hi Marcos, I've met this issue ( i log in with administrator account , which fully Grant All Functionality Full Access) and after upgrade Eset Endpoint Inspect (EEI) server, the problem was solved. So what's happend with this issue ? Could check log error on EEI server to fix this issue ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,228 Posted September 4, 2023 Administrators Share Posted September 4, 2023 Should you come across the issue again, please raise a support ticket for investigation. Beforehand you could try creating a new user and trying to log in using his credentials. Link to comment Share on other sites More sharing options...
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