Lukas Juda 0 Posted June 8, 2023 Share Posted June 8, 2023 Hello, my Esset starts to tell "Modules Update Failed" - it is on 2 separated PC on 1 family license. logs added. License ID of problematic PCs: 3AH-4MJ-EMF Thank you eis_logs.zip Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,168 Posted June 9, 2023 ESET Moderators Share Posted June 9, 2023 Hello @Lukas Juda, I can confirm, that yesterday there were issues with the Multi-device security packs. Those were resolved so the issue should not occur anymore, can you please confirm? We apologize for the inconvenience caused. Peter Link to comment Share on other sites More sharing options...
rotaru 10 Posted June 9, 2023 Share Posted June 9, 2023 31 minutes ago, Peter Randziak said: I can confirm, that yesterday there were issues "Confirming" is nice, but should have been some sort of announcement, not just sitting duck, hopping nobody would notice. Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,168 Posted June 9, 2023 ESET Moderators Share Posted June 9, 2023 2 hours ago, rotaru said: "Confirming" is nice, but should have been some sort of announcement, not just sitting duck, hopping nobody would notice. This incident seems to be limited to a single country and to a particular product package, was resolved on the same day as it was reported. So a public, global announcement won't be appropriate in my opinion, announcement on that partner's web would be... Peter micasayyo 1 Link to comment Share on other sites More sharing options...
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