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License ownership email not coming


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Dear Eset,

I try to get my license ownership Verification email sent to me but it never come. I buy license for more devices and I can´t use it on another devices only on one where I put it first. I even try to change mail for my coworker but still nothing. 

My license id: 3A7-ES2-TRM

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  • Marcos changed the title to License ownership email not coming
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There is obviously a typo in your license email address @XXgeruoXX.com. I've made the necessary correction so you should be now able to add the license to your ESET HOME account without verification.

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Thank you, 

but it still show me that I need to do verification of my license. And when I try to add new device it show me: No license available to activate protection. 

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OK, so you are probably using an ESET HOME account with email address pkoXXXXXXa@XXgeurXXX.com which is different than the license email address VXXXXXa@XXgeurXXX.com. A verification email was sent to VXXXXXa@XXgeurXXX.com.

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