Shytin 0 Posted April 8 Share Posted April 8 I am trying to download 'Internet Security' free trial, NOT 'Smart Security'. When I click to download 'Internet Security' and go through all the hoops I end up with "Smart Security" all the time. I don't want premium. How do I uninstall the premium version and get the correct link to just "Internet Security"? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,694 Posted April 8 Administrators Share Posted April 8 Is the installer called "eset_internet_security_live_installer.exe" ? If so, after selecting "Free trial" and entering an email address not associated with an existing license you should see this: Quote Link to comment Share on other sites More sharing options...
Shytin 0 Posted April 8 Author Share Posted April 8 Here is a snippet of the exe file. The second snippet is what I see after I log in. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,694 Posted April 8 Administrators Share Posted April 8 A trial ESSP license with your email address was created on 04/08/2023 at 05:48 CEST. Please use a different email address to activate a trial license for ESET Internet Security. Quote Link to comment Share on other sites More sharing options...
r1man 3 Posted April 9 Share Posted April 9 @Marcos Sorry, off topic, I humbly wanted to ask you please consider reading my direct message to you. Its about activation of a product I bought from Ebay. Thank you very much. Quote Link to comment Share on other sites More sharing options...
Shytin 0 Posted April 9 Author Share Posted April 9 A new e-mail address did not work. After I create an account it sends me to "....your ESET HOME account!" and I select "Try protection for free" thinking this must be the free trial of "Internet Security". That sends me to a "Download" page. I click "download protection" and open the file and it is the "Premium" package. Not what I wanted. Quote Link to comment Share on other sites More sharing options...
Solution Shytin 0 Posted April 9 Author Solution Share Posted April 9 However, if do not create an account and go to "Skip login" I get the "Choose an activation option" page which I have never seen before until now. If I select free trial on that page I end up with "ESET Internet Security" so now all is well. Quote Link to comment Share on other sites More sharing options...
Shytin 0 Posted April 9 Author Share Posted April 9 I'm sorry but I did not receive your DM. Could you re-send please. Quote Link to comment Share on other sites More sharing options...
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