Shytin 0 Posted April 8, 2023 Share Posted April 8, 2023 I am trying to download 'Internet Security' free trial, NOT 'Smart Security'. When I click to download 'Internet Security' and go through all the hoops I end up with "Smart Security" all the time. I don't want premium. How do I uninstall the premium version and get the correct link to just "Internet Security"? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,235 Posted April 8, 2023 Administrators Share Posted April 8, 2023 Is the installer called "eset_internet_security_live_installer.exe" ? If so, after selecting "Free trial" and entering an email address not associated with an existing license you should see this: Link to comment Share on other sites More sharing options...
Shytin 0 Posted April 8, 2023 Author Share Posted April 8, 2023 Here is a snippet of the exe file. The second snippet is what I see after I log in. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,235 Posted April 8, 2023 Administrators Share Posted April 8, 2023 A trial ESSP license with your email address was created on 04/08/2023 at 05:48 CEST. Please use a different email address to activate a trial license for ESET Internet Security. Link to comment Share on other sites More sharing options...
r1man 3 Posted April 9, 2023 Share Posted April 9, 2023 @Marcos Sorry, off topic, I humbly wanted to ask you please consider reading my direct message to you. Its about activation of a product I bought from Ebay. Thank you very much. Link to comment Share on other sites More sharing options...
Shytin 0 Posted April 9, 2023 Author Share Posted April 9, 2023 A new e-mail address did not work. After I create an account it sends me to "....your ESET HOME account!" and I select "Try protection for free" thinking this must be the free trial of "Internet Security". That sends me to a "Download" page. I click "download protection" and open the file and it is the "Premium" package. Not what I wanted. Link to comment Share on other sites More sharing options...
Solution Shytin 0 Posted April 9, 2023 Author Solution Share Posted April 9, 2023 However, if do not create an account and go to "Skip login" I get the "Choose an activation option" page which I have never seen before until now. If I select free trial on that page I end up with "ESET Internet Security" so now all is well. Link to comment Share on other sites More sharing options...
Shytin 0 Posted April 9, 2023 Author Share Posted April 9, 2023 I'm sorry but I did not receive your DM. Could you re-send please. Link to comment Share on other sites More sharing options...
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