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r1man

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Kudos

  1. Upvote
    r1man gave kudos to Marcos in ESET Internet Security 14 version release date   
    Yes, an upgrade to v14 has been released on the pre-release update channel. We are releasing v14 for general public in the following days and will post an announcement then as well.
  2. Upvote
    r1man gave kudos to Super_Spartan in ESET Internet Security 14 version release date   
    Read Marcos' post above, it is literally a few posts above!
  3. Upvote
    r1man gave kudos to itman in Version 13.2.15.0 Update causes Outlook Add-in Problem   
    https://www.computerworld.com/article/3567096/outlook-went-down-for-four-hours-wednesday-what-happened.html
  4. Upvote
    r1man gave kudos to Marcos in Slow Virus Scan After Update   
    Itman doesn't work for ESET so he cannot know. I do and I don't know either because the module is being tested and no ETA is available. All we can say at this point that the module will be released soon, most likely within a couple of days.
  5. Upvote
    r1man gave kudos to Marcos in Advanced heuristics/DNA signatures   
    I mean newly created and modified files

  6. Upvote
    r1man gave kudos to Marcos in Slow Virus Scan After Update   
    We have tested a new cleaner module and the results are promising. Extensive scanning of WMI and registry will be probably accomplished only with the In-depth scan profile where the scan time doesn't matter.
    If anybody's willing to test it, please let me know.
  7. Upvote
    r1man gave kudos to SlashRose in Slow Virus Scan After Update   
    I am 100% there with you, I am now disappointed that you make the effort to test the software, report the errors found to the German support and all reported errors in the final, or so-called final, in my eyes nothing more than a very bad beta version is to find again + to find the errors of the previous build again, if this continues with Eset, I will also consider whether I should pay for it and that although I am an absolute Eset I'm a fan and have been using it since NOD v2, I am really very disappointed!
  8. Upvote
    r1man gave kudos to Nightowl in ESET Internet Security blocks a URL, but ESET Mobile Security doesnt   
    Mobile Security needs some kind of permissions for Anti-Phishing to work properly , have you enabled that?
  9. Upvote
    r1man gave kudos to Marcos in ESET Internet Security blocks a URL, but ESET Mobile Security doesnt   
    Make sure that you are using a supported browser. Try it with Chrome and Firefox. On my mobile phone the website you sent me through a PM was blocked by ESET Mobile Security.
    Make sure that this test page is blocked:
    https://www.amtso.org/check-desktop-phishing-page/
  10. Upvote
    r1man gave kudos to Marcos in Detection occurred but not cleaned   
    If you ran a custom scan, make sure that you didn't enable scan without cleaning:
     

  11. Upvote
    r1man gave kudos to Marcos in Many bugs in Eset Internet Security 13.2.15.0   
    The only known issue with v13.2.15 is that the registry and WMI scanners attempt to scan also non-existing objects. This will be fixed via a module update soon. As for other issues, I'm not aware of other users having reported them with one exception. Please report them to your local ESET support with steps how to reproduce them. If necessary, the support will ask for further logs necessary for troubleshooting.
    As for a bug-free software, there's nothing like that. We don't live in a perfect world and every software maker releases new versions and updates to address reported issues. Even Microsoft releases monthly updates with fixes.
  12. Upvote
    r1man gave kudos to itman in Manual update   
    Yes.
  13. Upvote
    r1man gave kudos to itman in How many devices per one ESET Internet Security key??   
    I would simplify it further; "Used" and "Available for use."
  14. Upvote
    r1man gave kudos to itman in Manual update   
    I will also add that in-product updating is always a more secure update method that manual updating; contrary to popular belief. Manual updating opens one up to a phishing attack. A recent example is the WastedLocker ransomware that deployed a fake Google Chrome update request.
  15. Upvote
    r1man gave kudos to Marcos in How many devices per one ESET Internet Security key??   
    I guess the wording could be better and read "Consumed seats" and "Available seats" or something along that line. "Available devices" means that you can activate the license on 1 more device.
  16. Upvote
    r1man gave kudos to itman in How many devices per one ESET Internet Security key??   
    What it's showing is one license seat has been activated and one license seat is available.
    Eset's uses the term "seat" to refer to how many devices Eset can be installed on. In your case, you only have one Eset license issued to you and that license can be installed on up two a maximum of two devices; i.e. seats.
  17. Upvote
    r1man gave kudos to Marcos in Manual update   
    Correct. However, I don't see any good reason for not updating modules automatically.
  18. Upvote
    r1man gave kudos to itman in WMI provider crash   
    Periodic WMI crashes have occured before: https://support.microsoft.com/en-us/help/959493/the-wmi-provider-host-program-wmiprvse-exe-may-crash-on-a-windows-serv
    So I  suspect an issue exists in Win 10 2004 given all its problems to date. Why this might manifest with Eset installed remains to be determined.
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