ESET PROTECT VA - web console stopped working (http error 404)

[Filon 0]

I've installed new eset protect va (vmware) couple of days ago. It worked fine and suddenly web console stopped working, can't find the page and HTTP ERROR 404 (it worked fine 2h ago). Management Console and Webmin are working fine, no errors. I restarted the server, restarted apache and nothing still error 404. Any idea what happened or where to look for cause.

It's my first time with Virtual Appliance so not sure what to do

[Marcos 5,733]

You could start with checking Tomcat logs (/var/log/tomcat/) for a possible cause of the issue or re-deploy VA and migrate the db as per https://help.eset.com/protect_install/10.0/en-US/migrated_database_same_ip.html.

[Filon 0]

I've submitted a ticket to eset. Got pretty quick answer. There was no folder era in /var/lib/tomcat/webapps/.

Create the folder, download web-console (file era.war), extract to era folder and... it works like a charm!