roryy 0 Posted January 1, 2023 Share Posted January 1, 2023 (edited) Hi, Every time I reboot my mac, the eset icon is red. When I open ESET I see the message: Web and Email protection is non-functional. Every time I need to enable the ESET Network Proxy. I try to reinstall ESET, but that only works for a few days and then this starts all over again. I can't collect logs because this occurs on startup. Few details: Macbook Pro 14 inch 2021 (M1) MacOS 13.1 Ventura NordVPN I hope there is a fix for this because I am tired of reinstalling ESET every few days. Thanks! Edited January 1, 2023 by roryy ESET Network Proxy Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,070 Posted January 2, 2023 Administrators Solution Share Posted January 2, 2023 Could you please test if temporarily uninstalling NordVPN and installing ESET CyberSecurity from scratch make a difference? Link to comment Share on other sites More sharing options...
roryy 0 Posted January 2, 2023 Author Share Posted January 2, 2023 Every time I uninstall and install ESET again it will work for a few days. Now I have also uninstalled NordVPN before that so I will test it a few days. Or shall I test with installing NordVPN now? Link to comment Share on other sites More sharing options...
roryy 0 Posted January 23, 2023 Author Share Posted January 23, 2023 It still works (and I have not installed NordVPN yet). Next test is installing NordVPN again. Link to comment Share on other sites More sharing options...
Nic 1 Posted February 15, 2023 Share Posted February 15, 2023 (edited) I am not sure under what circumstances it happens, but I have found that the ESET Network Transparent Proxy in System Settings -> Network -> VPN & Filters -> Filters & Proxies has been disabled. Re-enabling clears the error. macOS Ventura 13.2.1 (Intel chip) Edited February 15, 2023 by Nic Added image PDJ Creative 1 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted February 15, 2023 Administrators Share Posted February 15, 2023 Could you please uninstall ESET CyberSecurity Pro for a while and try installing ESET CyberSecurity v7 from https://www.eset.com/int/home/cyber-security/download/ that was released yesterday? We believe that the issue should not occur with v7 so it'd be good if you could confirm. Link to comment Share on other sites More sharing options...
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