gtbsca 0 Posted December 22, 2022 Share Posted December 22, 2022 I have WhatsApp Windows installed from the Microsoft Store (https://apps.microsoft.com/store/detail/whatsapp-beta/9NBDXK71NK08?hl=en-us&gl=us). I have the firewall in interactive mode. If I open WhatsApp with the firewall on like normal, WhatsApp cannot connect to the internet. And it does not pop up any option to allow it through the firewall. If I disable the firewall and then open it, it connects nicely and even stays connected when I enable the firewall again. I am wondering how I can allow it through the firewall without always disabling it? I enabled advanced logging but it doesn't allow me to upload the file because it's too big. How can I send that to you. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted December 22, 2022 Administrators Share Posted December 22, 2022 Does it work in automatic mode? If a desired communication is blocked, you can unblock it via the Firewall troubleshooting wizard for instance. If you have no custom rules created, switched to interactive mode and the communication was blocked without an interactive window popping up, please open a support ticket for help with further troubleshooting. Link to comment Share on other sites More sharing options...
gtbsca 0 Posted December 22, 2022 Author Share Posted December 22, 2022 I'll try automatic mode and see if that works. I tried the firewall troubleshooting wizard and it said there was nothing blocked. Link to comment Share on other sites More sharing options...
itman 1,659 Posted December 22, 2022 Share Posted December 22, 2022 Check your Eset Network protection log for any blocked entries related to WhatsApp. Link to comment Share on other sites More sharing options...
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