Jump to content

Device control not working ?


Recommended Posts


after using a "monitoring modus" for a while we are now in an active state, but some devices which are on the whitelist are still blocked :(

Are there any quickshots or additional logfiles to find the cause of this behavior? Or which information do you need to help me? :)

Link to comment
Share on other sites

  • 2 weeks later...

What "monitor mode" did you use for device control? I see no such mode.

Be sure all your allowed devices are above the block all devices rule.

Check if the user, manufacturer, model, serial number on the client logs under Tools > Log Files > Device Control matches your allow rules. We have some devices where additional spaces are added to the end of a name and we have to add these spaces to our rule too.

Link to comment
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...