Printer scan failure due to ESET nod32

[Guest Ian]

Hi, my printer is only able to scan if my nod32 protection is paused, else my printer would be stuck at 'Connecting to PC'. Is there a way I could configure such that the eset protection doesn't get in the way of things? FYI: No issues with printing and both devices are connected on the same WIFI.

[Marcos 5,243]

Please do not report issues as a guest but sign up first and report the issue in the appropriate product forum:

4, Ask only simple questions. If you want to report an issue, inquire about your license, etc., create a forum account first. This forum is not intended for lengthy discussions.

Let us know if pausing the firewall or network protection in the advanced setup resolves the issue. You might need to run the Firewall troubleshooting wizard and allow the desired connection.