User account hacked

[kurtseifert 0]

I have two user accounts including an antitheft one... I logged on today and there were three with an unknown.. My computer restarted on it's own and now there is only one which is the unknown... 

[JavierSeguraNA 36]

Hello and welcome!

First, I'm sorry to hear that you are having this issue, it's not fun but I'm sure we can help! At this time I'm going to recommend that you contact our support team because of the amount of information needed to help troubleshoot this issue. Please submit a support request here: https://www.eset.com/us/support/contact/#

 

If you would prefer that an agent contact you between 6am and 6pm Monday - Friday, please make mention of this in your support request.