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Posts
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Last visited
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Days Won
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JavierSeguraNA last won the day on January 25 2015
JavierSeguraNA had the most liked content!
About JavierSeguraNA
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Rank
ESET North America
Profile Information
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Gender
Male
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Location
USA
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Interests
To complete the primary objective.
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Have you tried to perform the steps below yet in order to perform a system restore? Tried it. I tried everything i could think of. even clean uninstall. reinstall. I always end up with the said error, and other problems stated. Other then reinstalling the OS, i have found no solution. Hi Moondoggie, have you tried the steps in this MS Community Post? I ask because the solution is for the same error and possibly same root cause after reading the different scenarios.
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I think the ESET android looks like he means business. His face, is looking at malware writers saying "Not in MY house!"
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Hello Dwight, Yes you can. Visit the knowledgebase link for easy instructions. hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2213
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Not happy with ERA 6
JavierSeguraNA replied to shawkins's topic in ESET PROTECT On-prem (Remote Management)
shawkins, This type of feedback is very useful and we encourage it. You may have guessed that those of us who man the forums aren't developers, but rest assured that your communication about V6 will be delivered to not only the developers, but everyone beyond them in the chain of command. ESET is a huge proponent of customer experience and as a result we all have skin in the game. Again, your time in putting this post together is much appreciated. -
high cpu/resource utilization
JavierSeguraNA replied to anxious_tech's topic in ESET NOD32 Antivirus
Hello anxious_tech (great name btw), Our experience with performance issues after installing ANY antivirus is that it is installed over another security program, which will tax the system in multiple ways. I would suggest your first step be to check for any 3rd party AV programs. You can use our AV remover located here. -
Hello heba, I removed all the links except for the wikipedia link because linking in that fashion is against our forum rules for safety reasons. I am approving the post because the content is relative to our interests and I believe people might benefit from the insights shared by our intelligent forum members.
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ESET Has Blocked My Site - What To Do?
JavierSeguraNA replied to a topic in Malware Finding and Cleaning
To submit a suspicious file, website or possible false positive to ESET for analysis, follow the instructions for your issue using the link below: hxxp://kb.eset.com/e...soln141&ref=esf -
bb621 URL address has been blocked
JavierSeguraNA replied to bb621's topic in Malware Finding and Cleaning
Hello, To submit a suspicious file, website or possible false positive to ESET for analysis, follow the instructions for your issue using the link below: hxxp://kb.eset.com/e...soln141&ref=esf -
Activate product key in another country
JavierSeguraNA replied to KitKat's topic in General Discussion
You will not "get banned". You'll be fine. -
activating license fir ESET File Security
JavierSeguraNA replied to henryf's topic in General Discussion
Henryf, I sent you a PM. -
Renewal Headaches and "Support" Unavailability
JavierSeguraNA replied to um_user's topic in General Discussion
Hello um_user, As we understand it, this issue was taken care of directly by a member of our Sales management team, is this correct? We sincerely apologize for the delay in responding to you but rest assured that we hear your frustration and have communicated your experience with the relevant groups in order to improve the customer experience. It appears that you received a call back from management shortly after you posted here on the forums. Would you say the issue is resolved at this point? Please let us know.