Jump to content

JavierSeguraNA

Former ESET Employees
  • Content Count

    69
  • Joined

  • Last visited

  • Days Won

    3

JavierSeguraNA last won the day on January 25 2015

JavierSeguraNA had the most liked content!

About JavierSeguraNA

  • Rank
    ESET North America

Profile Information

  • Gender
    Male
  • Location
    USA
  • Interests
    To complete the primary objective.

Recent Profile Visitors

1,163 profile views
  1. Have you tried to perform the steps below yet in order to perform a system restore? Tried it. I tried everything i could think of. even clean uninstall. reinstall. I always end up with the said error, and other problems stated. Other then reinstalling the OS, i have found no solution. Hi Moondoggie, have you tried the steps in this MS Community Post? I ask because the solution is for the same error and possibly same root cause after reading the different scenarios.
  2. Have you tried to perform the steps below yet in order to perform a system restore?
  3. I think the ESET android looks like he means business. His face, is looking at malware writers saying "Not in MY house!"
  4. Ticket is still open. I have asked for an update, just waiting on it. A good security system should fight back when it is being manipulated outside of it's own built in functionality. We also know that uninstalling and reinstalling the before and after every system restore is less than convenient.
  5. Hello Dwight, Yes you can. Visit the knowledgebase link for easy instructions. hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2213
  6. shawkins, This type of feedback is very useful and we encourage it. You may have guessed that those of us who man the forums aren't developers, but rest assured that your communication about V6 will be delivered to not only the developers, but everyone beyond them in the chain of command. ESET is a huge proponent of customer experience and as a result we all have skin in the game. Again, your time in putting this post together is much appreciated.
  7. Hello anxious_tech (great name btw), Our experience with performance issues after installing ANY antivirus is that it is installed over another security program, which will tax the system in multiple ways. I would suggest your first step be to check for any 3rd party AV programs. You can use our AV remover located here.
  8. Hello heba, I removed all the links except for the wikipedia link because linking in that fashion is against our forum rules for safety reasons. I am approving the post because the content is relative to our interests and I believe people might benefit from the insights shared by our intelligent forum members.
  9. To submit a suspicious file, website or possible false positive to ESET for analysis, follow the instructions for your issue using the link below: hxxp://kb.eset.com/e...soln141&ref=esf
  10. Hello, To submit a suspicious file, website or possible false positive to ESET for analysis, follow the instructions for your issue using the link below: hxxp://kb.eset.com/e...soln141&ref=esf
  11. and tduffy We hear you loud and clear. Taking your feedback up the chain is another function of this forum. Thank you for taking the time to express how you feel it really helps us improve the product!
  12. Hola, ¿Qué versión del software está utilizando? Aquí hay un enlace a los artículos que pueden ser útiles. hxxp://kb.eset.com/esetkb/index?page=answers&startover=y&question_box=Activate+using+ERA&ichbox%5B%5D=en-US
  13. Hello um_user, As we understand it, this issue was taken care of directly by a member of our Sales management team, is this correct? We sincerely apologize for the delay in responding to you but rest assured that we hear your frustration and have communicated your experience with the relevant groups in order to improve the customer experience. It appears that you received a call back from management shortly after you posted here on the forums. Would you say the issue is resolved at this point? Please let us know.
×
×
  • Create New...