razec06 1 Posted October 18, 2022 Share Posted October 18, 2022 Hi, I have a question, I don't know if it would fall under this forum and I apologize in advance. I was reading the the guide for the EFDE about the Decryption/Uninstallation. I would like to ask what if the device is not manageable on the ESET PROTECT Console. Like a scenario where the Agent was uninstalled and the device was removed from the ESET PROTECT Console, only the EFDE is retained then a problem where the device needs to be decrypted and the device can't get pass the Pre-boot login. Do I still need to use the ESET Recovery Media Creator without having to generate the efderecovery.dat? Link to comment Share on other sites More sharing options...
ESET Staff Kstainton 39 Posted October 18, 2022 ESET Staff Share Posted October 18, 2022 (edited) Hi @razec06, Upon deleting an EFDE Encrypted Workstation from the EP Console it does not delete the Recovery Data needed to generate a efderecovery.dat file. Therefore you can still use the following article: https://help.eset.com/efde/en-US/recovery_data.html using the Workstation ID to create the efderecovery.dat file. The Workstation ID is found at the bottom of the EFDE Pre-boot login screen. Please note: EFDE can only be decrypted using the ESET Recovery Media Creator and the efderecovery.dat or via a decryption policy sent from the EP Console. Thank you. Kieran. Edited October 18, 2022 by Kstainton razec06 1 Link to comment Share on other sites More sharing options...
razec06 1 Posted October 18, 2022 Author Share Posted October 18, 2022 Hi @Kstainton, Thank you for this. This cleared up my concern in using EFDE. Kstainton 1 Link to comment Share on other sites More sharing options...
ESET Staff Kstainton 39 Posted October 18, 2022 ESET Staff Share Posted October 18, 2022 Hi @razec06, Fantastic, I am glad this has cleared up your concerns. Thank you, Kieran Link to comment Share on other sites More sharing options...
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