Incorrect logged user

[Faizan Siddiuqi 1]

Hi, why its showing USB drive letter in logged user instead of user name? 

 

[Marcos 5,741]

What kind of report did you generate?

[Faizan Siddiuqi 1]

Its not a report. Its email notification.

[Marcos 5,741]

Do you mean the notification "Malicious file detected (trojan / worm / virus / application)" ?

If so, what version of ESET PROTECT do you use?

On your system the term "threat" is used, however, this changed to "detection" quite a long time ago and the current template looks like as follows:

Detection type: ${detection_type}
Detection name: ${detection_name}
Computer name: ${computer_name}
Computer static group hierarchy: ${computer_sg_hierarchy}
Logged user: ${user}
Time of occurrence: ${timestamp}
Scanner: ${scanner}
Action performed: ${action_performed}

Please copy and paste your template.

[Faizan Siddiuqi 1]

ESET PROTECT VERSION 9.0

Eset endpoint version is 9.0.2046.0

problem is only with incorrect logged user, please see in photo i pasted above 

Logged user: D:\   its USB drive.

And my question is why its showing USB drive in logged user instead of user name who logged in on the system. 

 

[Marcos 5,741]

Please copy and paste the notification template as shown above.

[Faizan Siddiuqi 1]

Ok. I wil.  Please confirm if this is belong to below point marked in red

[Marcos 5,741]

Has upgrading to the latest Endpoint 9.1.2057 resolved the issue?

[Faizan Siddiqui 0]

We haven't done an upgrade yet, I'm asking you if it has anything to do with that.

[Faizan Siddiqui 0]

@Marcos Would you please confirm?

[Marcos 5,741]

I don't know for sure if it would resolve the issue, hence I've asked you to try to upgrade Endpoint to the latest v9.1.2057 and see.