ESET Endpoint Security 6.11.202.0 MAC blocks Monterey Update

[NOVELLUS 0]

Hello there,

we are using ESET Endpoint Security 6.11.202.0 on our Macs. The ESET VPN (Web and Email Protection) seems to block the macOS Updates. When the ESET VPN (localhost) connection is  running, the update server will not be found. There is coming up a message "be sure, you have an internet connection to update your mac"

When we stop the VPN connection and deselect the checkbox "start automatically" , the Apple update server will be found and the update can be installed.

Is there any settings to configure to avoid this behavior?

 

[Marcos 5,074]

Could you please temporarily uninstall ESET Endpoint Security v6 and install ESET Endpoint Antivirus v7 to see if it makes a difference?