FranceBB 5 Posted July 7, 2022 Share Posted July 7, 2022 I downloaded the eeau.x86_64.bin file from the official website which extracted the eea-9.0.5.0-el8.x86_64.rpm package and I installed it through sudo yum install ./eea-9.0.5.0-el8.x86_64.rpm It found all the dependencies and installed itself correctly. Installing: eea x86_64 9.0.5.0-1 @commandline 133 M Installing dependencies: perl x86_64 4:5.34.1-486 18 k perl-Algorithm-Diff noarch 1.2010-5 47 k perl-Archive-Tar noarch 2.40-2 72 k perl-Archive-Zip noarch 1.68-7 106 k perl-Attribute-Handlers noarch 1.01-486 32 k perl-AutoSplit noarch 5.74-486 27 k perl-Benchmark noarch 1.23-486 32 k perl-CPAN noarch 2.34-1 558 k perl-CPAN-Meta noarch 2.150010-479 176 k perl-CPAN-Meta-Requirements noarch 2.140-481 31 k perl-CPAN-Meta-YAML noarch 0.018-480 26 k perl-Compress-Bzip2 x86_64 2.28-7 68 k perl-Compress-Raw-Lzma x86_64 2.101-4 49 k perl-Config-Extensions noarch 0.03-486 17 k perl-Config-Perl-V noarch 0.33-481 21 k perl-DBM_Filter noarch 0.06-486 37 k perl-DB_File x86_64 1.857-1 81 k perl-Data-OptList noarch 0.112-3 27 k perl-Data-Section noarch 0.200007-15 25 k perl-Devel-PPPort x86_64 3.68-1 217 k perl-Devel-Peek x86_64 1.30-486 37 k perl-Devel-SelfStubber noarch 1.06-486 19 k perl-Devel-Size x86_64 0.83-11 31 k perl-Digest-SHA1 x86_64 2.13-35 52 k perl-DirHandle noarch 1.05-486 17 k perl-Dumpvalue noarch 2.27-486 23 k perl-Encode-devel x86_64 4:3.17-485 41 k perl-English noarch 1.11-486 19 k perl-Env noarch 1.05-479 20 k perl-ExtUtils-CBuilder noarch 1:0.280236-479 46 k perl-ExtUtils-Command noarch 2:7.64-2 15 k perl-ExtUtils-Constant noarch 0.25-486 51 k perl-ExtUtils-Embed noarch 1.35-486 23 k perl-ExtUtils-Install noarch 2.20-479 44 k perl-ExtUtils-MM-Utils noarch 2:7.64-2 12 k perl-ExtUtils-MakeMaker noarch 2:7.64-2 289 k perl-ExtUtils-Manifest noarch 1:1.73-479 34 k perl-ExtUtils-Miniperl noarch 1.10-486 20 k perl-ExtUtils-ParseXS noarch 1:3.44-2 182 k perl-File-DosGlob x86_64 1.12-486 25 k perl-File-Fetch noarch 1.04-1 31 k perl-File-HomeDir noarch 1.006-5 57 k perl-File-Which noarch 1.27-4 22 k perl-FileCache noarch 1.10-486 20 k perl-Filter x86_64 2:1.61-1 81 k perl-Filter-Simple noarch 0.96-479 27 k perl-FindBin noarch 1.52-486 19 k perl-GDBM_File x86_64 1:1.19-486 35 k perl-Hash-Util x86_64 0.25-486 38 k perl-Hash-Util-FieldHash x86_64 1.21-486 43 k perl-I18N-Collate noarch 1.02-486 19 k perl-I18N-LangTags noarch 0.45-486 59 k perl-IO-Compress-Lzma noarch 2.101-5 74 k perl-IO-Zlib noarch 1:1.11-479 19 k perl-IPC-Cmd noarch 2:1.04-480 40 k perl-IPC-SysV x86_64 2.09-480 42 k perl-IPC-System-Simple noarch 1.30-7 40 k perl-Importer noarch 0.026-5 39 k perl-JSON-PP noarch 1:4.07-2 66 k perl-Locale-Maketext noarch 1.29-480 94 k perl-Locale-Maketext-Simple noarch 1:0.21-486 23 k perl-MIME-Charset noarch 1.012.2-16 48 k perl-MRO-Compat noarch 0.15-2 26 k perl-Math-BigInt-FastCalc x86_64 0.501.200-2 28 k perl-Math-BigRat noarch 0.2622-1 41 k perl-Memoize noarch 1.03-486 61 k perl-Module-Build noarch 2:0.42.31-11 254 k perl-Module-CoreList noarch 1:5.20220620-1 84 k perl-Module-CoreList-tools noarch 1:5.20220620-1 19 k perl-Module-Load noarch 1:0.36-479 17 k perl-Module-Load-Conditional noarch 0.74-479 22 k perl-Module-Loaded noarch 1:0.08-486 18 k perl-Module-Metadata noarch 1.000037-479 35 k perl-Module-Signature noarch 0.88-2 83 k perl-ExtUtils-MakeMaker noarch 2:7.64-2 289 k perl-ExtUtils-Manifest noarch 1:1.73-479 34 k perl-ExtUtils-Miniperl noarch 1.10-486 20 k perl-ExtUtils-ParseXS noarch 1:3.44-2 182 k perl-File-DosGlob x86_64 1.12-486 25 k perl-File-Fetch noarch 1.04-1 31 k perl-File-HomeDir noarch 1.006-5 57 k perl-File-Which noarch 1.27-4 22 k perl-FileCache noarch 1.10-486 20 k perl-Filter x86_64 2:1.61-1 81 k perl-Filter-Simple noarch 0.96-479 27 k perl-FindBin noarch 1.52-486 19 k perl-GDBM_File x86_64 1:1.19-486 35 k perl-Hash-Util x86_64 0.25-486 38 k perl-Hash-Util-FieldHash x86_64 1.21-486 43 k perl-I18N-Collate noarch 1.02-486 19 k perl-I18N-LangTags noarch 0.45-486 59 k perl-IO-Compress-Lzma noarch 2.101-5 74 k perl-IO-Zlib noarch 1:1.11-479 19 k perl-IPC-Cmd noarch 2:1.04-480 40 k perl-IPC-SysV x86_64 2.09-480 42 k perl-IPC-System-Simple noarch 1.30-7 40 k perl-Importer noarch 0.026-5 39 k perl-JSON-PP noarch 1:4.07-2 66 k perl-Locale-Maketext noarch 1.29-480 94 k perl-Locale-Maketext-Simple noarch 1:0.21-486 23 k perl-MIME-Charset noarch 1.012.2-16 48 k perl-MRO-Compat noarch 0.15-2 26 k perl-Math-BigInt-FastCalc x86_64 0.501.200-2 28 k perl-Math-BigRat noarch 0.2622-1 41 k perl-Memoize noarch 1.03-486 61 k perl-Module-Build noarch 2:0.42.31-11 254 k perl-Module-CoreList noarch 1:5.20220620-1 84 k perl-Module-CoreList-tools noarch 1:5.20220620-1 perl-NEXT noarch 0.68-486 26 k perl-Net noarch 1.02-486 30 k perl-Net-Ping noarch 2.74-479 49 k perl-ODBM_File x86_64 1.17-486 27 k perl-Object-HashBase noarch 0.009-8 25 k perl-Opcode x86_64 1.50-486 41 k perl-Package-Generator noarch 1.106-24 23 k perl-Params-Check noarch 1:0.38-479 22 k perl-Params-Util x86_64 1.102-6 33 k perl-Perl-OSType noarch 1.010-480 23 k perl-PerlIO-via-QuotedPrint noarch 0.09-479 22 k perl-Pod-Checker noarch 4:1.75-1 32 k perl-Pod-Functions noarch 1.13-486 19 k perl-Pod-Html noarch 1.27-486 32 k perl-Safe noarch 2.43-486 30 k perl-Search-Dict noarch 1.07-486 18 k perl-SelfLoader noarch 1.26-486 27 k perl-Software-License noarch 0.104001-2 129 k perl-Sub-Exporter noarch 0.988-3 72 k perl-Sub-Install noarch 0.928-30 22 k perl-Sys-Syslog x86_64 0.36-480 48 k perl-Term-Complete noarch 1.403-486 18 k perl-Term-ReadLine noarch 1.17-486 24 k perl-Term-Size-Perl x86_64 0.031-13 21 k perl-Term-Table noarch 0.016-2 35 k perl-Test noarch 1.31-486 33 k perl-Test-Harness noarch 1:3.44-1 268 k perl-Test-Simple noarch 3:1.302190-1 525 k perl-Text-Abbrev noarch 1.02-486 17 k perl-Text-Balanced noarch 2.04-479 48 k perl-Text-Diff noarch 1.45-14 41 k perl-Text-Glob noarch 0.11-16 13 k perl-Text-Template noarch 1.60-2 60 k perl-Thread noarch 3.05-486 23 k perl-Thread-Semaphore noarch 2.13-486 21 k perl-Tie noarch 4.6-486 36 k perl-Tie-File noarch 1.06-486 48 k perl-Tie-Memoize noarch 1.1-486 19 k perl-Tie-RefHash noarch 1.40-479 23 k perl-Time noarch 1.03-486 23 k perl-Time-HiRes x86_64 4:1.9767-480 57 k perl-Time-Piece x86_64 1.3401-486 46 k perl-Unicode-Collate x86_64 1.31-1 737 k perl-Unicode-Normalize x86_64 1.28-479 91 k perl-Unicode-UCD noarch 0.75-486 83 k perl-User-pwent noarch 1.03-486 25 k perl-autodie noarch 2.34-480 94 k perl-autouse noarch 1.11-486 19 k perl-bignum noarch 0.65-1 50 k perl-blib noarch 1.07-486 17 k perl-debugger noarch 1.60-486 139 k perl-deprecate noarch 0.04-486 19 k perl-devel x86_64 4:5.34.1-486 677 k perl-diagnostics noarch 1.37-486 216 k perl-doc noarch 5.34.1-486 4.7 M perl-encoding x86_64 4:3.00-485 63 k perl-encoding-warnings noarch 0.13-486 21 k perl-experimental noarch 0.027-1 22 k perl-fields noarch 2.27-486 21 k perl-filetest noarch 1.03-486 20 k perl-inc-latest noarch 2:0.500-21 24 k perl-less noarch 0.03-486 18 k perl-libnetcfg noarch 4:5.34.1-486 21 k perl-local-lib noarch 2.000029-1 67 k perl-meta-notation noarch 5.34.1-486 15 k perl-open noarch 1.12-486 21 k perl-perlfaq noarch 5.20210520-479 374 k perl-ph x86_64 5.34.1-486 47 k perl-sigtrap noarch 1.09-486 21 k perl-sort noarch 2.04-486 18 k perl-utils noarch 5.34.1-486 60 k perl-version x86_64 8:0.99.29-5 63 k perl-vmsish noarch 1.04-486 19 k sombok x86_64 2.4.0-16 47 k systemtap-sdt-devel x86_64 4.7-1 71 k Installing weak dependencies: perl-CPAN-DistnameInfo noarch 0.12-24 14 k perl-Term-Size-Any noarch 0.002-36 13 k perl-Unicode-LineBreak x86_64 2019.001-12 120 k Transaction Summary ========================================================================= Install 153 Packages Total size: 148 M Total download size: 14 M Installed size: 188 M Is this ok [y/N]: I rebooted, but it didn't run. systemctl status eea.service × eea.service - ESET Endpoint Antivirus Loaded: loaded (/usr/lib/systemd/system/eea.service; enabled; vendor preset: disabled) Active: failed (Result: core-dump) since Thu 2022-07-07 16:03:30 BST; 7s ago Process: 33193 ExecStartPre=/opt/eset/eea/lib/install_scripts/check_start.sh (code=exited, status=0/SUCCESS) Process: 33211 ExecStart=/opt/eset/eea/sbin/startd (code=dumped, signal=SEGV) Process: 33219 ExecStopPost=/usr/bin/killall /opt/eset/eea/lib/egui --quiet (code=exited, status=1/FAILURE) Main PID: 33211 (code=dumped, signal=SEGV) CPU: 34ms Jul 07 16:03:29 router-localhost systemd[1]: eea.service: Failed with result 'core-dump'. Jul 07 16:03:29 router-localhost systemd[1]: Failed to start eea.service - ESET Endpoint Antivirus. Jul 07 16:03:30 router-localhost systemd[1]: eea.service: Scheduled restart job, restart counter is at 5. Jul 07 16:03:30 router-localhost systemd[1]: Stopped eea.service - ESET Endpoint Antivirus. Jul 07 16:03:30 router-localhost systemd[1]: eea.service: Start request repeated too quickly. Jul 07 16:03:30 router-localhost systemd[1]: eea.service: Failed with result 'core-dump'. Jul 07 16:03:30 router-localhost systemd[1]: Failed to start eea.service - ESET Endpoint Antivirus. I thought that perhaps it was the licence, so I did: sudo /opt/eset/eea/sbin/lic --status Segmentation fault but it ended in a segmentation fault, as you can see. My licence is valid: If I try to install it again, it says: Package eea-9.0.5.0-1.x86_64 is already installed. Dependencies resolved. Nothing to do. Complete! I tried to install the one for RHEL 7 and the same issue occurred. I then downloaded ESET Endpoint Version 8.1.7.0 and I installed it and surprisingly it works: eea.service - ESET Endpoint Antivirus Loaded: loaded (/usr/lib/systemd/system/eea.service; enabled; vendor preset: disabled) Active: active (running) since Thu 2022-07-07 16:52:36 BST; 11s ago Process: 67569 ExecStartPre=/opt/eset/eea/lib/install_scripts/check_start.sh (code=exited, status=0/SUCCESS) Process: 67908 ExecStartPost=/bin/sleep 2 (code=exited, status=0/SUCCESS) Process: 67935 ExecStartPost=/opt/eset/eea/lib/install_scripts/launch_gui_all_users.sh (code=exited, status=0/SUCCESS) Main PID: 67907 (startd) Tasks: 22 (limit: 76309) Memory: 30.2M CPU: 14.996s CGroup: /system.slice/eea.service ├─ 67907 /opt/eset/eea/sbin/startd ├─ 67909 /opt/eset/eea/lib/logd ├─ 67916 /opt/eset/eea/lib/sysinfod ├─ 67917 /opt/eset/eea/lib/updated ├─ 67918 /opt/eset/eea/lib/licensed ├─ 67919 /opt/eset/eea/lib/utild ├─ 67920 /opt/eset/eea/lib/confd ├─ 67925 /opt/eset/eea/lib/oaeventd └─ 68040 /opt/eset/eea/sbin/startd however now I'm having issues with the licence: sudo /opt/eset/eea/sbin/lic --status Status: Not activated sudo /opt/eset/eea/sbin/lic --key (censored 'cause it's a public forum) ESET Endpoint Antivirus Error: Service closed connection I can't find any file in "offline files", though. Account: franceopf@gmail.com Code: 3AB-MRR-PE4 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted July 7, 2022 Administrators Share Posted July 7, 2022 As per https://help.eset.com/eeau/9/en-US/?system_requirements.html, only RHEL 7 and 8 are supported, v9 is not. Quote I tried to install the one for RHEL 7 and the same issue occurred. Do you mean that installing Endpoint v9 on RHEL 7 ended with the same issues as on RHEL 9? Link to comment Share on other sites More sharing options...
FranceBB 5 Posted July 8, 2022 Author Share Posted July 8, 2022 (edited) 16 hours ago, Marcos said: As per https://help.eset.com/eeau/9/en-US/?system_requirements.html, only RHEL 7 and 8 are supported, v9 is not. Do you mean that installing Endpoint v9 on RHEL 7 ended with the same issues as on RHEL 9? Nah I meant using the RHEL7 installer on RHEL9. Anyway, I eventually used the 8.1.7.0 RHEL8 installer on RHEL9 and it worked like a charm, so the fact that version 9.0.5.0 of the installer didn't work is a regression on your end. Nonetheless, my main issue right now is about activating the license. Online activation doesn't seem to work, so I'd like to activate it via offline file, but I can't see any in my account. If you could provide a file for me to activate it, that would be great Account: Code: 3AB-MRR-PE4 Edited July 8, 2022 by Marcos Email address removed Link to comment Share on other sites More sharing options...
FranceBB 5 Posted July 8, 2022 Author Share Posted July 8, 2022 Well, turns out version 8.1.7.0 still has an issue with openssl, so I had to downgrade to NOD32 Version 4, again, even though it's approaching EOL... Everything is working again... How long will it take for ESET Endpoint Protection to support RHEL 9? And will I be able to upgrade before NOD32 faces EOL? Link to comment Share on other sites More sharing options...
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